Convenient amenities, beautiful scenery, and enthusiastic, attentive staff.

Everything was great. I had a very nice stay. Will be back again!

Beautiful, airy, good service staff

The staff are enthusiastic, have a service mindset and are trained to welcome guests, okay, but when upgrading, upgrading the room for customers, you need to pay attention to the risks in terms of customer experience in the newly upgraded room. I initially booked a Deluxe Bulgalow, which Jade Hill upgraded for free to Mountain View Bulgalow, initially quite happy, but when checking in at Mountain View Bulgalow, I discovered a view of the construction site (the construction site is here because next to it is a resort that is also under construction, noisy, cranes and all), this breaks the serenity and quiet that I basically want of a resort close to nature. Then I requested to change the room to Panorama View Bulgalow to enjoy the tranquility and resort atmosphere here, with a view of Muong Hoa valley and the majestic Hoang Lien Son range. In this room, the experience is very nice, the balcony view is extremely charming, welcoming the early morning light of the Northwest region with the chirping of birds and somewhere the sound of insects chirping. The cards written to thank customers are really wow, the style close to nature makes me feel relaxed. The minus point is that the hair dryer cord and kettle cord are quite short, making it inconvenient. In addition, the room's poor soundproofing also destroys the necessary privacy. The restaurant is also okay, the black chicken hotpot is impressive with extremely rich mushrooms. You can order rice with unique spring rolls. Jade Hill has a shuttle bus to Sapa center and back to the resort according to the time frame, but you need to register 1 hour in advance to arrange. The swimming pool is a bit small, many people swim and chop the broom, the changing and showering area is a minus point of the swimming area. The jacuzzi has no view, confined within the "bare" walls Many good experiences and many unhappy things. Hope the resort listens and creates a better journey of moments for customers.

Friendly staff, beautiful panoramic mountain view room, many lights are broken at night but there is a shuttle bus so it's okay. There is cake in the room with a story, free dried fruit in the room. Swimming pool and jacuzzi are a bit small.

The resort has a beautiful view, suitable for those who like to go on vacation, with many services such as: sauna, swimming pool, etc.

Everything is great except it's a bit far from the center and the road is a bit dirty

I went during the rain so the road to the rooms was dirty and bad. However other than that everything was great

SaPa jaDe Hill is the place I always choose when I come to SP n gives me a great experience, the staff from the receptionist to the room attendants are very enthusiastic, I highly appreciate the experience here, thank you, thank you Jade hill for giving me a wonderful 3 days 2 nights By . Linh Trang

Great resort, very enthusiastic staff. Next time I come to Sapa, I will still choose Jade Hill.

Very clean and aesthetic place to stay. Really nice, lovely staff. Highly recommended

Great place, will be back

Great space, attentive staff, I will come back if I visit Sapa

The hotel changed the guest's room category without notice. They booked a room with a panoramic view but gave them a low bungalow with a view of the concrete road.

The view is too good for a short trip. Good staff and service, will definitely come back again.

very thoughtful, friendly and enthusiastic

Everything's so good and so awesome.

Cái tủ lạnh hỏng từ hôm đến tới hôm về vẫn không sửa cho khách dù gọi 3 lần

Khách sạn đẹp, yên tĩnh, khá chu đáo. Chuyến đi sapa quá tuyệt vời luôn ạ. Tuy nhiên xe trung chuyển về thành phố khá sớm nên khách sẽ mất thêm khá nhiều tiền nếu đi chơi về muộn. khách sạn nên tăng thêm chuyến ạ. Vì khách sạn xa trung tâm nên tiền xe điện từ trung tâm về khá mắc ạ

Resort đẹp, view rất đẹp, nhân viên phục vụ tốt nhưng phòng vệ sinh nhiều khi ngửi thấy mùi hôi. Ăn sáng rất ít món và không ngon.