When we booked the room only the lowest room, but when coming to Sapa Unique room proposed to have room with windows, balcony .. I think the hotel want to mention the fees incurred, but in fact they Only wish customers have the best experience, Sapa Unique has exchanged free of charge for themselves. I only stayed at the hotel for one night, the next morning I had breakfast, I checked out, luggage back to the hotel, afternoon to play about my hotel arranged a room to wash, I think will pay by the hour But when I checked out the hotel reported free of charge (although previously thought to pay for money should require some miscellaneous but Sapa Unique is still happy to meet). About the service attitude you see Sapa Unique is very cute, fun and enthusiastic. For the quality of the room, you see the average area, clean room, clean toilets, suitable for the price.