The room is clean, fits 4 adults

Good experience and strategic location in the middle of the city

It was a great stay here, I would love to stay here if I come to Surabaya again.

Spacious rooms and friendly service, always successful

Overall it's okay, but at night it's a bit disturbing from the sound of the AC.

The staff is very very friendly, it will be a favorite place for me time!🥹❤️

best

Delicious food, great variety. Top-notch cleanliness. Friendly staff. Highly recommended.

Strategic location, friendly staff, clean rooms

Clean, friendly rooms, central location

Maybe more facilities could be added to the rooms to provide a hair dryer and when you want to borrow an iron, it's not possible for a hotel of this class, which in my opinion is quite good.

Friendly staff, clean rooms, and affordable restaurant prices

This hotel offers incredible views, comfortable, and clean rooms. I was very satisfied with the service and facilities. Highly recommended for anyone looking for a relaxing vacation in Surabaya!

The room was nice, big, clean, and had a great view, but I got a room with noisy AC. The playground turned out to have very few games and it was hot. When I checked in, the staff was a little unfriendly and seemed to be in a hurry to explain things, as if they weren't in the mood. But when I checked out, the staff was very friendly. The food was varied, but the taste wasn't to my liking. It's close to my favorite restaurant and the bento coffee is just fine, otherwise there's nothing special.

Recommended to stay here for a staycation with family

The room is very comfortable, just a little afraid of the night view because the building next to it is empty, but overall it's okay.

The hotel here is budget-friendly but not cheap. The rooms are clean, the food is delicious and varied. The kids won't get bored. There's also a water dispenser for refilling drinking water. Plus, there's a kitchen, which is very helpful if you're bringing kids.

The place is perfect for families. It offers complete apartment-like amenities and the staff is very friendly. I was given a tour of the room so I could compare it to other accommodations. Thank you to the staff; everyone was so welcoming.

This is my 5th time staying at the Midtown Residence Hotel in Surabaya... I always get good experience and service... clean and comfortable rooms, complete facilities, delicious food and lots of choices... although yesterday there was an incident in the room... in the early hours of the morning we heard a small explosion in the room followed by a burning smell... so we called twice the staff came to check and it turned out the explosion was from the refrigerator... finally it was handled well.. 👍

The room was spacious and very clean. The bed was also comfortable.