Enzo Hotel Bekasi Sincerely, Thank you, Ms. Hiva, for taking the time to share your experience at Enzo Hotel Bekasi. We are delighted to hear that you enjoyed your stay with us. We are delighted to hear that you enjoyed our clean room, food variety, and location. However, we sincerely apologize for the inconvenience caused by the hot water not working efficiently and the unstable WiFi signal. Your feedback is very important to us and we have forwarded it to the relevant team for immediate investigation and improvement to prevent any recurrence in the future. We sincerely hope to welcome you back again with an even better experience on your next visit. Sincerely, Enzo Hotel Bekasi