c***a
Staycation
6.2
/10
Reviewed 30 week(s) ago
I order the room that was twin/double room remark that already put as 2 single bed but when check in the staff inform that my room was only 1 queen bed. Then when I say why like this happen, the staff unable answer me, then if I wanted to have 2 single bed need to pay extra charges. To get the 2 single bed room, I have no choice I need to pay the extra charges. Then why have the room type as twin / double room choice in the room type if unable to give me the 2 single bed? This was a bad experience at this hotel.
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