Golden Tulip Holland Resort Batu
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Overall Ratings & Reviews Golden Tulip Holland Resort Batu
Traveloka (9,768)
Other sources (10)
8.9
Very Good
From 9,768 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.1
Meal
8.8
Location
8.9
Service and Facilites
9.0
People often mention about Golden Tulip Holland Resort Batu
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Staff Friendliness (193)
Bedroom (188)
Bathroom (183)
Ambiance (182)
Room Space (182)
Hotel Area (180)
Family Friendly (175)
Taste (172)
Variety (171)
In-house Restaurant (145)
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Traveler Reviews Golden Tulip Holland Resort Batu
Number of reviews per page
20
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Customer reviews
Verified Traveler
Leisure
9.3
/10
Reviewed 5 day(s) ago
I really like staying at this hotel because it's not just once or twice, but unfortunately yesterday I got a room that was not very comfortable, it was in the corner and the balcony had lots of puddles of water.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to write us a positive review and valuable feedback regarding your stay experience at Golden Tulip Holland Resort Batu. We are delighted that you were satisfied with your experience with us. We highly appreciate your comments and suggestions and will continuously strive to improve to ensure that all our guests have the best possible experience when they stay with us. Thank you once again for your support and trust. We truly appreciate the opportunity to serve you and we look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. Best regards, Debbie Resnatari General Manager
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shinta d.
10.0
/10
Reviewed 1 week(s) ago
The view is good, the service is also very satisfying... the room is spacious... basically I want to stay again if I go to Batu
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Accommodation's Reply
18 Nov 2025
Dear Ms. Shinta D., Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are delighted to hear that you were satisfied with your stay and that our services met your expectations. Your positive feedback is a great motivation for us to strive to provide the best service and comfort to all our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Sincerely, Debbie Resnatari General Manager
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Rony D. C.
Leisure
9.7
/10
Reviewed 2 week(s) ago
One of the 5-star hotels in Batu City, the location is on a hill with a very beautiful view, the road to the location is quite far from the city and has a very cold and fresh air, the hotel is very spacious like a mall, the lobby is very spacious and comfortable, there is also a mini ATM, the swimming pool is very spacious, the kids-friendly playground is also good, the rooms are clean and spacious, the food in the restaurant is very complete and delicious, the vehicle parking area in the hotel basement is quite spacious, it is very pleasant to stay with family here.
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+5
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Accommodation's Reply
11 Nov 2025
Dear Ronnie D.C., Thank you very much for sharing your experience at Batuzin Tulip Dutch Resort. We are very pleased that you were satisfied with your stay and that our resort's services met your expectations. Your positive feedback is a driving force for us to provide the best service and comfort to all our guests. We sincerely hope to welcome you back to Batuzin Tulip Dutch Resort again soon. Should you have any questions, please do not hesitate to contact us before your next stay. Best regards, Debbie Lesnathaly General Manager
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Rahmat D.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The experience of staying at this hotel was very pleasant, you won't regret it 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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Accommodation's Reply
11 Nov 2025
Dear Mr. Rahmat D, Thank you for sharing your experience at Golden Tulip Dutch Resort (Batu). We are very glad that you were satisfied with your stay and that our resort's services met your expectations. Your positive feedback is a driving force for us to provide the best service and comfort to all our guests. We sincerely hope to welcome you back to Golden Tulip Dutch Resort (Batu) again soon. Please feel free to contact us with any questions before your next stay. Best regards, Debbie Lesnatali, General Manager
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D***I
Leisure
9.7
/10
Reviewed 3 week(s) ago
Hotel staff is good, friendly, polite, hotel facilities are ok.
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for sharing your experience at Batujin Tulip Dutch Resort. We are very glad that you were satisfied with your stay and that our resort's services met your expectations. Your positive feedback is a driving force for us to provide better quality services and satisfying experiences to all our guests. We sincerely hope to welcome you back to Batujin Tulip Dutch Resort again soon. Should you have any questions, please do not hesitate to contact us before your next stay. Best regards, Debbie Lesnathaly General Manager
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M***M
Leisure
9.4
/10
Reviewed 3 week(s) ago
For the BF menu between Branche and Infinite8, it's the same, okay?
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to write us a positive review and valuable feedback regarding your stay at Golden Tulip Holland Resort Batu. We are so pleased that you were satisfied with your experience with us. We highly appreciate your feedback and we will continue to strive to improve to ensure that all our guests have the best possible experience during their stay with us. Thank you once again for your support and trust. We truly appreciate the opportunity to serve you and we look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. Best regards, Debbie Resnatari General Manager
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Nina T.
10.0
/10
Reviewed 3 week(s) ago
I've stayed here twice and it's still fun
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+4
1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Nina T., Thank you for sharing your experience at Batujin Tulip Dutch Resort. We are delighted to hear that you had a wonderful time and that our services met your expectations. Your positive feedback is a great motivation for us to strive to provide the best service and comfort to all our guests. We hope to see you again at Batujin Tulip Dutch Resort in the near future. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you! General Manager Debbie Resnatari
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r***a
10.0
/10
Reviewed 3 week(s) ago
First time staying at a 5-star hotel 😅 excited. Booked a premier twin room and requested a room on the 3rd floor or above. When I checked in, the room wasn't ready yet and I waited 10 minutes. After 10 minutes, I was contacted and the room was ready at 3:05 PM. Overall, it was okay. The hotel was clean, the facilities were complete, and the breakfast was varied.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Batujin Tulip Dutch Resort. We are very glad that you had a wonderful experience and that our services met your expectations. Your positive feedback is a driving force for us to strive to improve and provide even better service and a more comfortable experience for all our guests. We hope to welcome you back to Batujin Tulip Dutch Resort soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you! General Manager Debbie Lesnatalie
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Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
Basically the best 👍👍👍👍
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for sharing your experience at Batujin Tulip Dutch Resort. We are very glad that you had a wonderful experience and that our services met your expectations. Your positive feedback is a driving force for us to strive to improve and provide even better service and a more comfortable experience for all our guests. We hope to welcome you back to Batujin Tulip Dutch Resort soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you! General Manager Debbie Lesnatalie
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j***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
My first experience staying at this hotel. The room was large, nice, and clean, with a comfortable atmosphere. The receptionist and staff were friendly and helpful. The parking lot was spacious and covered. The food was varied and delicious.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Golden Tulip Holland Resort Batu. We are very glad that you were satisfied with your stay and that our services met your expectations. Your positive feedback will be the driving force for us to provide the best service and comfortable experience to all our guests. We sincerely hope that you will be back at Golden Tulip Holland Resort Batu again soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you. General Manager Debbie Rice Natalie
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S***i
Staycation
8.5
/10
Reviewed 5 week(s) ago
It was a pleasant stay at this hotel. The staff were friendly, the breakfast was quite tasty and varied, the rooms and surroundings were clean and well-maintained. My complaint was with the mattress, which was a bit hard and slanted. Perhaps the quality of the spring bed was not good.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to write us a positive review and valuable feedback regarding your stay at Golden Tulip Holland Resort Batu. We are so pleased that you were satisfied with your experience with us. We highly appreciate your feedback and we will continue to strive to improve to ensure that all our guests have the best possible experience during their stay with us. Thank you once again for your support and trust. We truly appreciate the opportunity to serve you and we look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. Best regards, Debbie Resnatari General Manager
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S***a
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel was very pleasant, from check-in to check-out the staff were very friendly and helpful. When I had a problem with the AC not being cold enough, a technician immediately came and the AC was safe and cool. There are also lots of children's toys, no need to worry about being bored. The restaurant also has very delicious food, overall a nice stay, definitely will come back.
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+3
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Golden Tulip Holland Resort Batu. We are very glad that you were satisfied with your stay and that our services met your expectations. Your positive feedback will be the driving force for us to provide the best service and a comfortable experience for all our guests. We sincerely hope that you will return to Golden Tulip Holland Resort Batu soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you! General Manager Debbie Rice Natalie
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PA
Pradika A.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Excellent service, friendly staff, nice rooms, and excellent breakfast.
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Accommodation's Reply
16 Oct 2025
Thank you, Ms. Pradika A., for sharing your experience at Golden Tulip Holland Resort Batu. We are very glad that you were satisfied with your stay and that our services met your expectations. Your positive review inspires us to provide the best service and comfortable experience to all our guests. We hope to have you back at Golden Tulip Holland Resort Batu again soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you, General Manager Debbie Lesnathaly
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t***r
Staycation
10.0
/10
Reviewed 6 week(s) ago
All the best service staff, all friendly without exception.
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for sharing your experience at Golden Tulip Holland Resort Batu. We are very glad that you were satisfied with your stay and that our services met your expectations. Your positive feedback will be the driving force for us to provide the best service and a comfortable experience for all our guests. We sincerely hope that you will return to Golden Tulip Holland Resort Batu soon. Should you require any assistance before your next stay, please do not hesitate to contact us. Thank you! General Manager Debbie Rice Natalie
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Ferdian
Staycation
10.0
/10
Reviewed 7 week(s) ago
A very pleasant stay, friendly staff, clean rooms, varied breakfast, and ample parking.
Next time, God willing, I'll stay here again.
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+2
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Accommodation's Reply
08 Oct 2025
Dear Mr. Ferdian, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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Amos D. C.
Staycation
10.0
/10
Reviewed 7 week(s) ago
Kids friendly.... Lots of play areas for children and a variety of, comfortable and quiet atmosphere... Breakfast is also varied.
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Accommodation's Reply
07 Oct 2025
Dear Mr./Ms. Amos D. C. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari. General Manager
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AS
Aminatus S.
Business
10.0
/10
Reviewed 7 week(s) ago
Always want to come back here
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Mr./Ms. Aminatus S. Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari. General Manager
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F***e
Leisure
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly, the rooms are very neat and clean, the breakfast is very varied, the facilities are complete.
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Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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AS
Andra S.
Leisure
9.7
/10
Reviewed 7 week(s) ago
Nice place to escape from crowd city
1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Mr. Andra S.
Thank you very much for taking the time to share your kind feedback regarding your recent stay at Golden Tulip Holland Resort Batu. We are delighted to know that you had an enjoyable experience and that our services met your expectations.
Your generous review is truly appreciated and serves as a great motivation for our entire team to continue delivering the exceptional level of service and hospitality that we are committed to providing.
It would be our pleasure to welcome you back to Golden Tulip Holland Resort Batu on a future occasion.
Best Regards,
Debby Resnatari
General Manager
Verified Traveler
Leisure
10.0
/10
Reviewed 8 week(s) ago
The BF was delicious and had a wide variety. Chef Agung was friendly and even gave us an extra cake.
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1 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to share your experience during your stay at Golden Tulip Holland Resort Batu. We are very happy to hear that you enjoyed your stay and that our services met your expectations. Your positive review is a great motivation for us to continue providing the best service and comfort for each of our guests. We look forward to welcoming you back to Golden Tulip Holland Resort Batu in the near future. If there is anything we can assist you with before your next visit, please do not hesitate to contact us. Warmest Regards, Debby Resnatari, General Manager
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Number of reviews per page
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