The hotel room is clean. It's close to Giant Supermarket. It's about a 300m walk to restaurants.

Overall best, we are very happy to stay here

The hotel staff was very helpful in the check in and check out process.

There is a beautiful staff, Lily is her name, polite and gentle info + 12 ringgit tax for tourists & haritegae Penang. Lily is very beautiful, very POLITE, very helpful with our needs for storing luggage, asking for locations, etc. Thank you, I will return to stay at Summer Tree Hotel Rangoon Road Penang.

So many foods surround this hotel. You may walk about 200 m only just to catch the restaurant here

The staff is friendly and good in service. Thank you.

Everything was good. The customer service was good. The room was clean and quiet. Okay, it was a good stay here.

Strategic location Comfortable Clean

The location of the hotel to several culinary places is quite close, the cleanliness of the rooms and hotel is also very good.

Strategic location, close to shops and food, friendly service, helpful staff, spacious and clean rooms, complete room facilities

The staff are friendly and very helpful during check in and check out.

hot water doesn't work, no place to store soap etc in the shower area, no sandals for the price I took

The staff were friendly and accommodating, the location was superb, the room was spacious and clean, neater than I expected for this level of hotel, overall a nice place to stay in Penang!

The staff was quite friendly during check-in, the location was convenient, and the cleanliness was good.

The reception was helpful during our checkin and checkout process. The hotel room was very clean and the ambience was nice, although they were very lack in soundproofing.

Location is good, near the city, and free parking is available, but the bathroom wasn't really clean.

The room and toilet are clean, the location is in the center, as well as got parking. The staff is friendly.

Comfortable hotel, friendly staff. The hotel lobby has vending machines or self-laundry machines with a fee (20 ringgit for a washing machine and dryer, including auto detergent in the washing machine). There are also old-school toy machines (kids will love them). Refill drinking water is available next to the elevator. Access to Macalister culinary is within walking distance.

Great for stay. Clean room. Good job.

There is a laundry service for those of us who go for medical treatment, very helpful.