Dear Poop On, Thank you very much for taking the time to provide a review for Villa Ciater Highland 2BR. It's a shame for the bad experience while staying at our villa, indeed for the complex environment it is not well maintained because since the pandemic all parts of the landscape have been housed, and that is not our authority because the villas here are privately owned. It's also a shame because there isn't any water, it's not impossible that our staff forgot the front faucet hasn't been turned on, due to a lack of communication, if the communication goes well there shouldn't be any problems checking in or during your stay. We apologize profusely for the inconvenience and for those who haven't stayed at Villa Ciater Highland 2BR. Please confirm in advance or view the stay voucher. Contact details and check-in instructions have been clearly stated. Thank you Best Regards, Yayan Kurniawan

Dear kak Tazkiya, Thank you very much for taking the time to review Villa Ciater Highland 2BR. Have a nice holiday and we look forward to welcoming you back. Thank you Best Regard.. Yayan Kurniawan

Dear brother Hendra Thank you very much for taking the time to review Villa Ciater Highland 2BR. In relation to the items that are left behind, we should return them, that's part of our service. We hope you have a pleasant holiday and we look forward to welcoming you back. Thank you 🙏 Best Regard.. Yayan Kurniawan

Dear poop boy... Thank you very much for taking the time to review VILLA CIATER HIGHLAND 2BR, To select a unit, you have to confirm before checking in. Have a nice holiday and, We look forward to his return... Thank you 🙏🙏🙏 Best Regard.. Yayan Kurniawan