Overall Ratings & Reviews Best City Hotel

Traveloka (5,098)
Other sources (3)
8.3
Very Good
From 5,098 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about Best City Hotel
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Staff Friendliness (43)
Distance to City Center (42)
Bedroom (36)
Bathroom (36)
Ambiance (35)
Room Space (30)
Accessibility (29)
Check-in/out Time (28)
Hotel Area (28)
Wifi (26)
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Traveler Reviews Best City Hotel

Number of reviews per page
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Customer reviews
Piktor S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 hour(s) ago
very pleasant, close to the Jogya monument, easy access everywhere
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M***l
icon-Leisure
Leisure
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8.5
/10
Reviewed 5 day(s) ago
Wow, talking about Best City Hotel Yogyakarta is so great! 🤩 Imagine your staycation at Best City Hotel Tugu Yogyakarta. This spot is incredibly strategic! 📍 Location: No Medicine • Near Malioboro: Just a short walk (about 15 minutes) and you'll be at the legendary Malioboro. Want to hunt for cool batik, trendy gudeg, or take a selfie at Jogja's iconic landmarks? Just drag! • Near Tugu Jogja: Want to snap a sunset photo? Tugu Jogja is also nearby, making your Instagram feed even more aesthetic. • Easy Access: Close to Tugu Station, so if you're traveling to Jogja by train, you don't have to worry about finding transportation far away. 🛌 Comfortable Rooms, Top-Tier Service • Clean & Cozy Rooms: The Superior Rooms (21 m²) are quite spacious, have a modern minimalist design, and are absolutely spotless. Guaranteed a sound sleep like you're on a cloud! ☁️ • Super Friendly Staff: This is the most raved about! The staff are professional, helpful, and always smiling. They make you feel special from check-in to check-out. Premium service! • Nge-pass Facilities: There's fast free WiFi, cool AC, and sometimes you can get a room with a city view that's quite soothing for the eyes. 🍽️ Delicious Breakfast! • No need to worry about finding breakfast, because the food at this hotel is often said to be delicious and has a pretty wide variety. So, you'll be happy in the morning before exploring Yogyakarta. In short, this hotel is perfect for those of you who are on vacation or a business trip but still want to be close to everything, with 5-star service at a value price! 3-star but feels like 4-star! ✨ So? Interested in checking prices and dates to get to Yogyakarta and stay there? 😉
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D***9
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I felt comfortable staying at this hotel, the staff were friendly, very helpful, the hotel was close to the city center, clean, fragrant, comfortable.
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 3 week(s) ago
There are small cockroaches in the bathroom, so it's uncomfortable, the air in the room is also damp, especially the pillows
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Rizky P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The rooms are clean and spacious. It's worth it for a family vacation.
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i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Keep on getting better, stay healthy.
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H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great, it's really comfortable and enjoyable
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R***y
icon-Transit
Transit
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8.4
/10
Reviewed 12 week(s) ago
Close to Malioboro, Long Check-in Time,
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Accommodation's Reply
10 Sep 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide to our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you experienced any problems with the long check-in process. Your input and criticism will be our attention to improve in the future. We apologize that the photos you attached to your review are not photos of our room. If you could replace them with photos of our room, we look forward to welcoming you back in the future. Best Regards, Best City Hotel Management.
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S***t
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Standard service scale 1-10 yes in the number 6 lahh ... order quenbed given twin bed in one that can not fit
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Accommodation's Reply
10 Sep 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide for our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize for not being able to accommodate your request during your stay. Your input and criticism will be our concern to improve in the future. We look forward to welcoming you back in the future. Best Regards, Best City Hotel Management.
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A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Family friendly hotel, close to city center
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We hope that we can always improve the quality of our services and products so that our guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Nurma G.
icon-Leisure
Leisure
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9.4
/10
Reviewed 19 week(s) ago
I'm a little disturbed by the sound of someone fixing something, like the sound of a hammer, but otherwise it's safe and comfortable.
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Accommodation's Reply
03 Aug 2025
Dear Mrs. Nurma G. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We apologize if you feel a little uncomfortable with the sound of our maintenance staff. We hope that we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Dwi H. S. P.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The hotel staff is friendly and courteous. The rooms are clean, as are the bathrooms. The restaurant food is delicious. The breakfast menu is also delicious. This is a hotel with a concept that truly values its guests, making them feel welcomed. Overall, Best City Hotel is highly recommended. And... hello Best City management, please don't reply to comments like templates. It's okay to be different once in a while.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Mrs. Dwi h s p. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank Mrs. Dwi for staying at Best City Hotel Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for Mrs. Dwi during her stay at our hotel, hopefully we can always improve the quality of service and product quality so that guests always feel comfortable and have a memorable experience when staying at our hotel. We thank you for your criticism, hopefully we can improve in the future. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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M***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
For a strategic location, the room facilities are too noisy, the glass also looks rusty, the sheets also don't look clean, please follow up on the room facilities issue.
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Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We always ensure that every room, food, and the best service we provide for our guests are in the best condition to guarantee guest satisfaction during their stay at Best City Hotel Yogyakarta. We also apologize if you have any problems during your stay. Your input and criticism will be our concern to improve in the future. We are happy to await your arrival in the future. Best Regards, Best City Hotel Management.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
My 2nd stay here and always comfy!
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Accommodation's Reply
03 Aug 2025
Dear Our Beloved Guest. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation during your stay in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. We hope that we can always improve the quality of our services and products so that our guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Nindya I.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I think the soundproofing is lacking. But everything is comfortable. The bathroom is clean, the windows can be opened, there is drinking water, free Wi-Fi, the mattress smells good, and WeTV/YouTube/Disney facilities and others are available.
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2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mrs. Nindya I. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very happy that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality and improve the facilities so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The hotel staff is friendly. The room size is just right for two people.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
The air conditioner in the room is noisy, like a cricket, the sound is very loud, it turns on for a short while and the sound comes out, making it impossible to sleep at all.
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2 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very happy that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very happy to be able to provide the best service for you, hopefully we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We apologize if during your stay you find our room air conditioner noisy, your input will make us better in the future. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
It was a nice room for staying in a good spot area. Recommended to stay!
3 people find it helpful
Accommodation's Reply
07 Jun 2025
Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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i***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Good for stay during vacation, strategic location, and food stores and cafes surrounding the hotel.
1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Mr./Mrs. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Mochamad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Strategic, comfortable. Maybe the property needs to be updated so it doesn't lose out to new hotels.
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Accommodation's Reply
14 May 2025
Dear Mr. Mochamad S. Warm greetings from Best City Hotel Yogyakarta. First of all, we would like to thank you. We are very pleased that you have chosen Best City Hotel Yogyakarta as your accommodation while in Yogyakarta. Thank you for your review. We are very pleased to be able to provide the best service for you. Hopefully, we can always improve the quality of service and product quality so that guests always feel comfortable when staying at our hotel. We look forward to welcoming you back to Best City Hotel Yogyakarta. Best Regards, Best City Hotel Management.
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Number of reviews per page
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