The Residences at Puri Casablanca
Explore The Residences at Puri Casablanca
Overall Ratings & Reviews The Residences at Puri Casablanca
Traveloka (2,406)
Other sources (126)
8.4
Very Good
From 2,406 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.0
Location
8.6
Service and Facilites
8.3
People often mention about The Residences at Puri Casablanca
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Staff Friendliness (38)
Family Friendly (35)
Distance to City Center (34)
Ambiance (32)
Room Space (32)
Hotel Area (29)
Accessibility (26)
Bedroom (25)
Surroundings (23)
Wifi (23)
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Traveler Reviews The Residences at Puri Casablanca
Number of reviews per page
20
40
Customer reviews
RA
Rinaldi A.
Staycation
8.8
/10
Reviewed 7 day(s) ago
One of my favorite apartments, thank you
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Accommodation's Reply
08 Dec 2025
Dear Ms. Rinaldi, Warmest regards from The Residences at Puri Casablanca. Thank you for choosing to stay with us and taking the time to write us a review. It was a pleasure to serve you during your stay. We look forward to welcoming you back to The Residences at Puri Casablanca. Best regards, Management
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O***i
9.1
/10
Reviewed 1 week(s) ago
spacious and comfortable. suitable for families
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for choosing to stay with us and taking the time to write us a review. We look forward to welcoming you and your family back to The Residences at Puri Casablanca again. Best regards, Management
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G***i
8.8
/10
Reviewed 2 week(s) ago
Perfect for a family vacation. Although the building is old, it is well maintained and kept clean. FYI, there's no stove, no water gallon, or hair dryer, but overall, that's not a problem. There's a supermarket downstairs.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for choosing to stay with us and for taking the time to write us a review. It was our pleasure to serve you throughout your stay and we look forward to welcoming you back to The Residences at Puri Casablanca. We apologize for any inconvenience caused by our inability to provide any items. However, we do not provide hair dryers in the rooms but they are available for borrow during room service hours. Best regards, Management
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RA
Reza A.
Business
6.6
/10
Reviewed 3 week(s) ago
The hotel room is spacious, clean, with hot water, and a classic, clean, and quiet atmosphere that makes your heart pound.
For those staying overnight and working early in the morning (before 9 a.m.), it's best to skip breakfast.
The restaurant doesn't open until 7 a.m., and the wait for food to be cooked takes almost an hour.
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Accommodation's Reply
08 Dec 2025
Dear Valued Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for choosing to stay with us and for taking the time to write a review. We apologize for any inconvenience this may have caused and will take the time to improve our service. We are pleased to have served you and your family during your stay and look forward to welcoming you and your family back to The Residences at Puri Casablanca again. Best regards, Management
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Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
Okay, the place is comfortable and close to the shopping center.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, We would like to extend our warmest greetings from The Residences at Puri Casablanca. Thank you for staying with us and for taking the time to write us a review. We have enjoyed your stay with us and your family. We look forward to welcoming you back to The Residences at Puri Casablanca again. Best regards, Management
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A***r
Business
5.0
/10
Reviewed 3 week(s) ago
Staff lobby unfriendly not much helpful.
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Accommodation's Reply
24 Nov 2025
Dear Our Lovely Guest,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review. We Deep apologize for your uncomportable and this will be an improvement for our services in the future. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management
ME
Margaretha E. B.
Staycation
9.4
/10
Reviewed 4 week(s) ago
I've become a regular customer, everything is good, still the same as before.
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Accommodation's Reply
24 Nov 2025
Dear Valued Guest, We would like to extend our warmest greetings from The Residences at Puri Casablanca. Thank you for staying with us and for taking the time to write us a review. We have enjoyed your stay with us and your family. We look forward to welcoming you back to The Residences at Puri Casablanca again. Best regards, Management
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A
Adil
Staycation
10.0
/10
Reviewed 6 week(s) ago
Best application ever, easy and practical 👌
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Accommodation's Reply
24 Nov 2025
Dear Our Lovely Guest,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management.
LM
Little M.
Business
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly and it is very clean
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Valued Guest, We would like to extend our warmest greetings from The Residences at Puri Casablanca. Thank you for staying with us and for taking the time to write us a review. We have enjoyed your stay with us and your family. We look forward to welcoming you back to The Residences at Puri Casablanca again. Best regards, Management
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NG
Nickholas G. T.
Staycation
8.3
/10
Reviewed 7 week(s) ago
The apartment is conveniently located in the city center, within walking distance of Kota Kasablanka Mall. The room is fairly comfortable and has a spacious living area. However, the furniture feels outdated, which is understandable given that the building is quite old. The shower didn’t work properly — the water flowed like a faucet rather than spraying as it should. The sofa had a dusty smell, suggesting it hadn’t been used or cleaned for some time. Additionally, the lighting in the room was rather dim.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Bapak Nickholas,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review.
We Deep apologize for your uncomportable and this will be an improvement for our services in the future. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management
b***i
Business
9.7
/10
Reviewed 8 week(s) ago
It just feels comfortable, and close to the city of Cablaca.
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2 people find it helpful
Accommodation's Reply
12 Oct 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you back to The Residence at Puri Casablanca. Kind regards, Management.
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H***a
9.7
/10
Reviewed 8 week(s) ago
so far its ok all the family is happy and will probably come back again
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, We would like to extend our warmest greetings from The Residences at Puri Casablanca. Thank you for staying with us and for taking the time to write us a review. We have enjoyed your stay with us and your family. We look forward to welcoming you back to The Residences at Puri Casablanca again. Best regards, Management
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L***h
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable, beautiful view
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Accommodation's Reply
09 Oct 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you back to The Residence at Puri Casablanca. Kind regards, Management.
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c***a
8.5
/10
Reviewed 12 week(s) ago
Very nice, very spacious and very clean, I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you back to The Residence at Puri Casablanca. Kind regards, Management.
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G***y
Staycation
10.0
/10
Reviewed 12 week(s) ago
The room is very comfortable and spacious
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Accommodation's Reply
17 Sep 2025
Dear Our Lovely Guest,
Warmest Greetings from The Residences at Puri Casablanca.
Thank you for your stay with us and spend your valuable time to give a feed back and review. We are delighted to serve you as our guest and we look forward to welcoming you back at The Residences at Puri Casablanca.
Kind regards,
Management.
Nina
Leisure
10.0
/10
Reviewed 13 week(s) ago
The room is really big, you can play ball hehe... The swimming pool is really nice and spacious. The staff are all friendly.
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Ms. Nina, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were very pleased to be able to serve you and your family during your stay. Therefore, we look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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Juwita
Staycation
9.4
/10
Reviewed 13 week(s) ago
I was worried when I read the reviews that the staff there were rude. It turns out they weren't. Everyone was friendly. Everyone was very helpful. The facilities were also okay. It's perfect for a family stay.
It's just that some of the equipment seems a bit old. But it's still tolerable because everything is still in good working order.
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3 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Mrs. Juwita, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We are delighted to have served you and your family during your stay. We look forward to welcoming you and your family back for another stay and sharing your wonderful photos at The Residence at Puri Casablanca. Kind regards, Management.
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AK
Anne K. A.
10.0
/10
Reviewed 14 week(s) ago
Very spacious living room, strong hot water
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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D***n
Business
9.1
/10
Reviewed 15 week(s) ago
Unnusual view tv not so much everything else are pleasants
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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AS
Aries S.
8.4
/10
Reviewed 16 week(s) ago
super spacious comfortable room but unfortunately the balcony cannot be opened / used
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Accommodation's Reply
10 Sep 2025
Dear Our Lovely Guest, Warm greetings from The Residences at Puri Casablanca. Thank you for staying with us and taking the time to leave us a review. We were delighted to be able to serve you and your family during your stay. We look forward to welcoming you and your family back to The Residence at Puri Casablanca. Kind regards, Management.
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Number of reviews per page
20
40
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