Bukit Saung Bambu

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7.5
Pleasant
From 244 reviews
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Cleanliness

7.2

Room Comfort

7.2

Meal

7.8

Location

7.3

Service and Facilites

7.6

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Family Friendly (1)
Staff Friendliness (1)
Check-in/out Time (1)
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Traveler Reviews Bukit Saung Bambu

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40
Customer reviews
Yohanes
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Leisure
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9.7
/10
Reviewed 11 week(s) ago
The night view from the bedroom window is literally heaven. So lovable!!! So you can sleep right out at night with the view of North Bandung. The service is soooooo friendly from Akang, the man in charge of the hut. Check-in was even allowed at 9 a.m. because the hut was empty. Even when checking out, I left my bag because I wanted to go upstairs first, and instead I was offered to leave it in my room, which was fine because the room was empty after that. BEST HOSPITALITY EVER! This is a bamboo hut that serves as a home, guys, so it's very rural. Now, city people who usually book standard hotel accommodations are often surprised when they are given this hut. So, this accommodation is only suitable for: 1. Guests who really love the Sundanese village atmosphere 2. Guests who are not fussy about luxurious accommodations 3. Guests who are not afraid of wild animals, which we often encounter when living in a mountain village. For example, beetles, crickets, and others. 4. Guests who want to take a break from the hustle and bustle of the city. 5. Guests who are tired of the mountain atmosphere in the super-crowded Lembang area and are looking for Bandung, which is cool, romantic, and still quiet.
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Febriani Z.
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5.7
/10
Reviewed 157 week(s) ago
I'm sorry, for the natural scenery it's okay, but for the place you need to pay a lot of attention to the cleanliness of the room and its surroundings, the bathroom is not clean, the pillowcases and bed linen have lots of spots. The gate can only be opened in the morning at 08.00, in the evening it closes at 23.00, it is quite worrying if guests go out for a walk. I suggest that repairs here and there are done first so that it doesn't disappoint the people who stay there. Sorry.
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7 people find it helpful
Alda
icon-origin-TRAVELOKA
5.9
/10
Reviewed 173 week(s) ago
Saung terdiri dari 2 lantai, kami tidur di lantai atas namun pada siang hari kamar cukup panas dan hanya disediakan kipas angin kecil. Kamar mandi seharus nya berupa bathub/kamar rendam namun sampai sana ternyata penutup pembuangan bathub tidak ada, dan ketika kami minta tidak diberikan, mungkin berhubungan dengan tulisan ini ya. Cukup kecewa sengan harga segitu bathub nya tidak dapat dipakai dan water heater panas nya terbatas, lama kelamaan air jadi dingin. Kolam renang tidak dapat digunakan karena tidak diisi air. Sinyal sangat buruk (hampir tidak ada sama sekali), tidak disediakan wifi, yang ada sinyal hanya provider tr*i. Makanan di saung overpriced. Kabar baik nya disediakan welcome drink dan saung dengan best view. Yes we had fun, but is it worth the price? No.
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8 people find it helpful
claudya
icon-origin-TRAVELOKA
9.0
/10
Reviewed 173 week(s) ago
Desain kamarnya oke, rumah bambu 3 lantai dengan teras taman. Toiletnya di lantai bawah, airnya terbatas, ada bathtub tapi ga bisa dipakai karena air terbatas. Udara di pagi dan siang panas kalau di kamar, malam hari dingin. Karena nginep weekend ada yang ngadain nikahan, super berisik dan ga cocok buat yang mau santai atau tenang baca buku. Kasurnya empuk, disediakan handuk dan sikat+pasta gigi, tapi tidak ada minum di kamar. Perlu persiapan air minum. Ada kafe dekat penginapan dengan menu bervariasi.
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1 people find it helpful
Fitri Herpiana
icon-origin-TRAVELOKA
4.5
/10
Reviewed 174 week(s) ago
Ini penginapan terjelek yang pernah saya dapatkan. Tidak ada akses mobil di atas jam 11 sd jam 8 pagi. Sehingga saya harus cari penginapan lain untuk ini. Rugi banget yang mau nginep di sini.
6 people find it helpful
Accommodation's Reply
28 Jul 2022
Thank you for your visit. Sorry for writing a bad review. Even though guests have stayed from afternoon until noon the next day they are not going anywhere. If we have included the rules for limiting checkin hours, please read them carefully. This is due to regional policies for the safety and comfort of all parties. This is our explanation.
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Timothy
icon-origin-TRAVELOKA
8.4
/10
Reviewed 177 week(s) ago
When I arrived early maybe because it was quiet so it took a while to be served (the front man prayed and was alone). Pure offers a view from the bed.
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1 people find it helpful
Accommodation's Reply
07 Jul 2022
Thank you for your visit. Sorry if there are things that are not comfortable. We will improve our service in the future.
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Sally t. c.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 177 week(s) ago
The room given is different from the order.
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Accommodation's Reply
07 Jul 2022
Thank you for visiting. Sorry if there are things that are not pleasing. At that time all the cottages were full and the views were good, they had already been booked
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Rima A. M. A.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 191 week(s) ago
Those who want to stay must read first. There were so many disappointments, firstly the room was not clean, a lot of dust, cobwebs, and on the window there was bird droppings. Even though just checked in, it should be cleaned. The second one, the room that gets a city view according to the advertisement turns out to be only 1 room, so please fight for it to get a view like that. The third one listed hotel restaurant facilities. In fact, there is no hotel restaurant. So forced to go upstairs to eat. The 4th is listed bathtub. Actually it is forbidden to soak in the bathtub because it saves clean water. The 5th pool of water is only a little maybe 1/3 of the capacity it should be. Don't dare to measure because the water is cloudy even I think. Because the water was dirty even the first time I came I thought it was a fish pond. The 6th parking is narrow. If the car in front of us wants to get out, we have to get out of our car first. And that's very annoying.
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4 people find it helpful
Accommodation's Reply
10 Apr 2022
Thank you for the visit and the review.. at that time all the rooms were full, guests arrived a bit late so the rooms with the best views were filled, some had been ordered specifically for romantic packages, sorry if the remaining rooms are with mountain and sunrise views. For dust, we will fix it and be our concern in the future, for bird droppings on the outside glass, it was impromptu from birds around the location when we offered to clean the guests, they refused. Sorry, the concept of nature is certainly not free from some things that are sometimes disturbing. We have a restaurant but the menu is limited. Suggestions for reading the description of each hotel you want to book are important so that they meet expectations. Thank you
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Cindy S.
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4.8
/10
Reviewed 194 week(s) ago
• First came the room was not ready and there was an electrical repair with a lot of builders and cables scattered, I should have checked in at 2 pm at 9 pm I couldn't come straight in and was uncomfortable with a lot of builders. • The room occupied was much different from the photo , in the photo there are only 4 huts near the pool, so the remaining 3 are ugly, all better ask first which room you get.• dusty, dirty, lots of ants and messy like staying in the attic of someone's house.• the owner promises to give a room with a citylight view when the glass is opened everything is black, there is no citylight.• too expensive for the price of a saung, it is better to stay at a 3 star hotel which is clearly clean.• service is not satisfactory when we complain, it is difficult to contact and there are staff who say just be boring if you make various kinds of things .• it is recommended not to stay here because even though the review was good when it arrived, it was very different from the original.• I ended up going again looking for a hotel and money it was charred, how uncomfortable it was.
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14 people find it helpful
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Bun D. C.
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8.5
/10
Reviewed 201 week(s) ago
The view is great, perfect for a honeymoon together.
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1 people find it helpful
Risma I.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 202 week(s) ago
The waiter was super friendly, but only this time the time to go in and out was determined, it was like a female dormitory, wanted to go on vacation but went in and out of it, had to find another inn. Basically very disappointed.
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1 people find it helpful
Accommodation's Reply
21 Jan 2022
Thank you for your visit . We apologize for the inconvenience due to the curfew restrictions related to regional and terrain policies which are quite heavy. To avoid the risks that may occur. And we have included this rule in the description and proof of booking.
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Agus h.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 215 week(s) ago
Ordered 2 rooms already paid for when I wanted to check in, the info said there was only 1 room, this is a crazy hotel.
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4 people find it helpful
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Amanda P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 218 week(s) ago
When I want to sleep at night, the mouse goes home, even though the price is really good
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2 people find it helpful
Accommodation's Reply
08 Oct 2021
Thank you for your visit. Sorry for the inconvenience. For 4 years new this time there. Why do we forbid there is bbq around the hut and leftover food in the hut. After checking the hot water was on but when the tap was turned upside down. Staff explained. Once again sorry and thank you for the input we will improve again.
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dhyan a. w.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 219 week(s) ago
The place is not comfortable (sad), the small swimming pool has no water and access in and out is restricted (hit other places).
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3 people find it helpful
Accommodation's Reply
20 Sep 2021
Thank you for visiting.. Sorry for the inconvenience, we will fix it in the future
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R Andyka K. P.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 221 week(s) ago
In the area of the dirty bamboo hut, it is not maintained, many leaves that are scattered are not swept. The swimming pool also didn't work and was left dirty even though I brought a small child's nephew. The price of the food up is not according to the price list and is subject to tax & service even though it only uses a handwritten note. To come back again = no!
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Accommodation's Reply
20 Sep 2021
Thank you for your visit. Sorry for the lack. Sometimes the wind is so strong that the leaves fall all the time. For the price, please complain at the time of payment so that the staff fix it directly. Sorry again
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Heru d. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 223 week(s) ago
Atmosphere. A is very beautiful and clearly cool. But, honey. A because of PPKM, and there are no visitors, the facilities are neglected.
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Accommodation's Reply
30 Aug 2021
Thank you for the visit and the review. Sorry if there are any shortcomings. We are trying to get up and will continue to improve in the future.
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Muhamad F. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 230 week(s) ago
View, makanan dan staff ramah sekali.
2 people find it helpful
Zul H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 236 week(s) ago
Far from expectations, not satisfying.
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6 people find it helpful
nurmafadilah
icon-origin-TRAVELOKA
8.3
/10
Reviewed 242 week(s) ago
Ga rekomended buat kamar imah jendela, karena kamar mandi nya diluar dan itu serem. Wifi, tv dan signal tidak ada jadi kurang nyaman. Colokan listrik nya juga terbatas. Tapi pemandangan dan udara nya oke bingit.
6 people find it helpful
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reissa t.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 245 week(s) ago
the cottage has natural nuances, the view is very beautiful, the rooms are clean and comfortable, the food is affordable and delicious, the bathroom is clean, there are only ants, hopefully in the future it can be overcome 😊👍👌
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3 people find it helpful
Accommodation's Reply
22 Mar 2021
Thank you for your visit . And the review. We will fix the shortcomings
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