Dear Valued Guest, NEO Plus Hotel Kebayoran (Jakarta), Thank you for choosing to stay at NEO Plus Hotel Kebayoran (Jakarta) and for sharing your feedback. We apologize for any inconvenience caused by the unsatisfactory service. We have conveyed your valuable feedback to our staff and will take concrete steps to address the issues you have raised. We appreciate your feedback and we hope to welcome you back again soon. We look forward to welcoming you back to NEO Plus Hotel Kebayoran (Jakarta). Sincerely, NEO Plus Hotel Kebayoran Management Team