Hotel Neo+ Kebayoran, Jakarta by ASTON

Explore Hotel Neo+ Kebayoran, Jakarta by ASTON
8.3
Very Good
From 6,557 reviews
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Cleanliness

8.4

Room Comfort

8.4

Meal

8.0

Location

8.4

Service and Facilites

8.4

People often mention about Hotel Neo+ Kebayoran, Jakarta by ASTON
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Accessibility (67)
Bedroom (67)
Staff Friendliness (66)
Bathroom (66)
Ambiance (64)
Distance to City Center (57)
Room Space (53)
Wifi (52)
Check-in/out Time (51)
Hotel Area (51)
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Traveler Reviews Hotel Neo+ Kebayoran, Jakarta by ASTON

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Customer reviews
a***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 5 day(s) ago
Friendly staff, asked for help to come quickly at check-in and check-out time, not waiting long.
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F***h
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Staycation
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6.3
/10
Reviewed 6 day(s) ago
The room is dusty and itchy. The AC is leaking. The bathroom doesn't have a rubber partition, so no matter how gentle a shower is, it still floods. The water in the bathtub is yellow.
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B***a
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. Check-in and check-out were easy. The hotel rooms and restaurant were clean.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Neo Plus Hotel Kebayoran (Jakarta) would like to thank you for your feedback regarding your stay. We will strive to improve our services and provide you with a more comfortable stay experience. We hope that you will have the opportunity to return to Neo Plus Hotel Kebayoran (Jakarta) again in the near future. Thank you, Neo Plus Hotel Kebayoran Management Team.
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A***n
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Staycation
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8.8
/10
Reviewed 2 week(s) ago
Food hygiene is more thorough
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, NEO Plus Hotel Kebayoran (Jakarta), Thank you for choosing to stay at NEO Plus Hotel Kebayoran (Jakarta) and for sharing your feedback. We apologize for any inconvenience caused by the unsatisfactory service. We have conveyed your valuable feedback to our staff and will take concrete steps to address the issues you have raised. We appreciate your feedback and we hope to welcome you back again soon. We look forward to welcoming you back to NEO Plus Hotel Kebayoran (Jakarta). Sincerely, NEO Plus Hotel Kebayoran Management Team
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A***y
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Staycation
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8.0
/10
Reviewed 3 week(s) ago
It was good but maybe for room cleanliness can be improved
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valuable Guest, Greetings from Neo+ Kebayoran Hotel - Jakarta Thank you for staying at Neo+ Kebayoran Hotel - Jakarta and sharing your experiences while staying with us. We sincerely apologize for the inconvenience you felt regarding the cleanliness of your room. Our Housekeeping Team has followed up on this by carrying out a thorough cleaning to ensure that the cleanliness of the room meets standards and to ensure that such issues does not happen again in the future. We hope to have the opportunity to welcome you back to Neo+ Kebayoran. Hotel - Jakarta for a much better experience. Warm regards, Management Neo+ Kebayoran Hotel - Jakarta
a***a
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The staff is friendly, they come quickly when needed, the rooms are comfortable and clean. Please keep it up.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Good day. We look forward to welcoming you back to Neo Plus Hotel Kebayoran Jakarta. Thank you for sharing your experience with us. We are delighted that all our staff members have gone above and beyond to make your stay as comfortable as possible. At Neo Plus Hotel Kebayoran, your satisfaction is our top priority. We look forward to welcoming you back again. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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Viria A.
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8.2
/10
Reviewed 4 week(s) ago
The room is very spacious and the city view is perfect for a honeymoon. The downside is that the swimming pool is in a different building and you have to go back to the basement, which I think is in the same building.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Billia, Warmest regards from Neo+ Kebayoran Jakarta! Thank you for choosing us and sharing your wonderful experience. We are very glad that you enjoyed your special honeymoon in our spacious room with beautiful city view. We apologize for the inconvenience caused by the swimming pool being located in another building. We appreciate your valuable feedback and will do our best to improve our facilities to meet your needs. We hope to have the opportunity to stay at Neo+ Kebayoran Jakarta again. Thank you! Management Neo+ Kebayoran Jakarta
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riani
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Comfortable and ok place, almost every month
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Accommodation's Reply
27 Oct 2025
We would like to extend our warmest regards and welcome you to Neo+ Hotel Kebayoran in Jakarta. Thank you for choosing Neo+ Hotel Kebayoran and for your positive review. We are honored to have you stay with us and hope to welcome you again in the future. Thank you, The Management of Neo+ Hotel Kebayoran in Jakarta.
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's comfortable, of course, because of the friendliness of the staff, from the receptionist to everyone. Keep it up, okay?
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Neo Plus Hotel Kebayoran Jakarta Warmest Regards, Thank you for taking the time to share your experience staying at our hotel. We are delighted that our staff made your stay even more memorable. Your satisfaction with Neo Plus Hotel Kebayoran is our top priority. We look forward to welcoming you back again. Thank you, Neo Plus Hotel Kebayoran Jakarta Management
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Budi W.
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8.8
/10
Reviewed 6 week(s) ago
Good, strategic location, close to everywhere
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Hello Budi W Hotel Neo+ Kebayoran Jakarta, Thank you for sharing your experience and recommending us. We hope to continue to provide you with the best experience and service. Hope to see you again at Neo+ Hotel Kebayoran Jakarta. Thank you, Neo+ Hotel Kebayoran Jakarta Management
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I***a
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Transit
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8.7
/10
Reviewed 6 week(s) ago
The room is okay and there is a refrigerator with direct access to the view of Jakarta, but it turns out it is combined with an apartment and hotel.
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Accommodation's Reply
14 Oct 2025
Neo Plus Hotel Kebayoran Jakarta would like to extend our warmest wishes to all our valued guests. Thank you for sharing your stay experience with us. We will continue to provide the best service and experience for you. We hope to have the pleasure of welcoming you back to Neo Plus Hotel Kebayoran Jakarta again soon. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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n***n
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Business
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8.5
/10
Reviewed 6 week(s) ago
The room is nice and strategic, but why is the pool for guests only open until 5 pm?
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Neo Plus Hotel Kebayoran Jakarta would like to extend our warmest wishes to all our valued guests. Thank you for sharing your stay experience with us. We will continue to provide the best service and experience for you. We hope to have the pleasure of welcoming you back to Neo Plus Hotel Kebayoran Jakarta again soon. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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B***n
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Business
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8.5
/10
Reviewed 6 week(s) ago
Clean room, cheap price and comfortable.
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Accommodation's Reply
14 Oct 2025
Neo+ Hotel Kebayoran Jakarta would like to extend our warmest wishes to all our valued guests. Thank you for sharing your stay experience with us. We will continue to provide the best service and experience for you. We hope to have the pleasure of welcoming you back to Neo+ Hotel Kebayoran Jakarta again soon. Thank you! Neo+ Hotel Kebayoran Jakarta Management
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R***o
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Good anyway, next time I will stay here again
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Accommodation's Reply
14 Oct 2025
Neo+ Hotel Kebayoran Jakarta would like to extend our warmest wishes to all our valued guests. Thank you for sharing your stay experience with us. We will continue to provide the best service and experience for you. We hope to have the pleasure of welcoming you back to Neo+ Hotel Kebayoran Jakarta again soon. Thank you! Neo+ Hotel Kebayoran Jakarta Management
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J***y
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Staycation
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8.5
/10
Reviewed 7 week(s) ago
comfortable, strategic location, swimming pool can see the city view
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Neo Plus Hotel Kebayoran Jakarta would like to extend our warmest wishes to all our valued guests. Thank you for sharing your stay experience with us. We will continue to provide the best service and experience for you. We hope to have the pleasure of welcoming you back to Neo Plus Hotel Kebayoran Jakarta again soon. Thank you! Neo Plus Hotel Kebayoran Jakarta Management
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p***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Not as expected, the apartment's swimming pool facilities, from the hotel there is no connection to the swimming pool, very uncomfortable
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Accommodation's Reply
14 Oct 2025
Dear Valuable Guest, Greetings from Neo+ Kebayoran Hotel - Jakarta Thank you for staying at Neo+ Kebayoran Hotel - Jakarta and sharing your experiences while staying with us. We sincerely apologize for the inconvenience you felt regarding the location of the swimming pool. We hope to have the opportunity to welcome you back to Neo+ Kebayoran. Hotel - Jakarta for a much better experience. Warm regards, Management Neo+ Kebayoran Hotel - Jakarta
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, cool, clean, and friendly. Keep it up! I hope it stays busy.
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a***a
icon-Business
Business
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10.0
/10
Reviewed 9 week(s) ago
It was a comfortable stay here, the check-in process was fast and the luggage storage was safe, thank you.
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Accommodation's Reply
02 Oct 2025
Dear Valuable Guest, Greetings from Neo+ Kebayoran Hotel - Jakarta. Thank you for taking the time to leave a review of your stay at our hotel. We are delighted to know that our staff has made your stay more enjoyable. Hearing our guests' satisfaction during their stay at Neo+ Kebayoran is our main goal. We will be happy to welcome you back in the future. Warm Regards. Management of Neo+ Kebayoran Hotel - Jakarta
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Maulina K.
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
Always a short vacation destination. Good service, friendly staff, large swimming pool and clean bathroom. Spacious rooms :) thanks neo
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Accommodation's Reply
02 Oct 2025
Dear Ms. Maulina, Greetings from Neo+ Kebayoran Hotel - Jakarta. Thank you for taking the time to review your stay at our hotel. We are very happy to know that our staff has made your stay more enjoyable. Hearing our guests' satisfaction during their stay at Neo+ Kebayoran is our main goal. We will be happy to welcome Ms. Maulina back in the future. Warm regards. Management of Neo+ Kebayoran Hotel - Jakarta
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel is not far from the city center and the atmosphere is comfortable and the hotel staff service is friendly and welcoming.
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