Citrus Grande Hotel Pattaya by Compass Hospitality

Explore Citrus Grande Hotel Pattaya by Compass Hospitality
7.9
Pleasant
From 66 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

8.0

Meal

7.8

Location

7.9

Service and Facilites

7.7

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Traveler Reviews Citrus Grande Hotel Pattaya by Compass Hospitality

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40
Customer reviews
P***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff provided good service. There was limited parking, but the staff tried their best to help.
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P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The room is very nice. Breakfast has a lot of choices.
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Piyawadee K.
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Leisure
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8.2
/10
Reviewed 40 week(s) ago
The room smells really bad, the floor is wet, the towels are old, and the bathroom is not clean.
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Quang R.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 84 week(s) ago
Nhà vệ sinh thì kính trong suốt nên đi vợ chồng thì sẽ ok hơn nhé, khăn tắm thì ngày đầu không có, xuống quầy lễ tân nói thì mai mới chịu đem, đem xong ngày hôm sau không thay khăn tắm
1 people find it helpful
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Nuchthira P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 93 week(s) ago
ไมไดเขาพกคามทจองไวคะเนองจากไมมทจอดรถ.
2 people find it helpful
WALAITIP W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 95 week(s) ago
พนักงานงานน่ารักพูดจาเพราะทุกคน เสียอย่างเดียวที่จอดรถน้อย แต่โชคดีที่น้อง รปภ.ล็อกไว้ให้
3 people find it helpful
Kanokpit T.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 100 week(s) ago
ห้องค่อนข้างเก่าเเละเล็ก ไฟไม่ค่อยสว่าง รู้สึกไม่สมกับราคา พนักงานบางคนฟังภาษาไทยไม่ออก บอกหลายคนมากว่าเอาผ้าเช็ดหมด ต้องบอกหลายคนถึงไปเอาให้ เเต่ห้องสะอาดค่ะห้องอาบน้ำใหญ่ มีสระน้ำ ระแวกนั้นเป็นย่านคนอินเดียนะคะเลยไม่มีอาหารไทย เเต่สามารถนั่งรถสองเเถวเที่ยวได้ค่ะ
3 people find it helpful
David r.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 100 week(s) ago
Hotel agak sempit, tapi nyaman untuk ranjangnya, ada balkon, breakfast lengkap dan ada 2 macam breakfast bisa pilih, makanan banyak dan lengkap, teh-nya bebas pilih, enak sih. Tempat strategis dekat pantai.
2 people find it helpful
nadali mohammadi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
Very good thanknyou shjhshjsjjbs.
2 people find it helpful
Tuwaefateemah D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 121 week(s) ago
โรงแรมอยู่โซนแหล่งท่องเที่ยว สะอาด พนักงานบริการดี แต่ในบริเวณบริการลูกค้า Lobby กลิ่นบุหรี่แรงมาก
2 people find it helpful
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Panatda I.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 124 week(s) ago
messy room I haven't kept it clean. and leave the room to the guest come tired instead of going to the room Another story about the housekeeper (room keeping department) is that she doesn't avoid us at all. Instead, it was us who had to escape.
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1 people find it helpful
wararat w.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 142 week(s) ago
Long story short. Is this really a 5-star hotel? It's a very bad experience. Parking is hard to find, understandably limited. Can drive to the front of the building, less than 10 full cars, security guards Go around the back of the building, there will be people waiting to find a parking space for you. When you reach the security guard Tell me to go to the front of the new building, this place is full 😒 Keep going again, free to set up a cone to reserve for other customers. So I asked to park for a while. Take a shower before continuing your journey. The security staff therefore parked the room, beautiful, good, complete equipment. but the towel is too black or not dare to use Do you have bleach for hotels? The last story, the dining room, the staff are terrible, show off. We just booked and didn't know that breakfast was not included. The staff told me to pay more money. We are fine, must have looked wrong. did not shout a word While scooping food to eat, the staff came to call me to pay. Usually they should pay at checkout or not? Including one bill for 5 stars who have stayed and who are very angry 😡 Full table of food, still eating, so just get up and press coffee. Come back, the staff clear all the tables. someone else to sit instead So we went to inform the staff that I haven't finished eating yet. Why keep it? take a new lap and make a face at us A word of apology was not received. Very bad behavior towards customers. We lost money. We didn't come to ask for free food. After that, we had to find a new table by ourselves to serve new food. When he returned, he walked past the same staff. She stood with her back. pounce on us again I'm confused by the staff here. You can do anything to the customer. I feel so bad that once is enough.
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5 people find it helpful
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JULIA U.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Very nice room, good food, nice and big swimming pool, close to walking street, very satisfying.
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1 people find it helpful
Thanthita M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 145 week(s) ago
Late in service, late check-in, arrive at almost 5:00 p.m. The room has not been completed, requesting a king size, no arrival, but the staff informs that the housekeeper will prepare a double bed. then push it close with new bedding In summary, waited for a very long time. There was no maid to come until I did it myself and opened it to the room. take off shoes on the floor feel the dust That's a lot. You have to open the door behind the room. for ventilation And no matter how much I call, no one answers the phone.
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3 people find it helpful
Ranjith k.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 146 week(s) ago
Unfriendly staff at the reception and no help with the booking. We have to wait very long at the reception. Will not go here again.
2 people find it helpful
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Parawatri H.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 207 week(s) ago
Book a suite, but give the room to connect Very bad, very late check-in, waited more than 1 hour and didn't get the room as booked
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4 people find it helpful
sandy c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 207 week(s) ago
Fast service, delicious food, clean rooms.. must come again for sure.
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4 people find it helpful
Kanchaya P.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 311 week(s) ago
All the staff were smiling. Service was very good. Humble. Everyone was fascinated by Indian husband. Indian food for breakfast and dinner at the hotel.
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2 people find it helpful
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pannaka
icon-origin-TRAVELOKA
9.7
/10
Reviewed 346 week(s) ago
I like it a lot. Good service staff Complete everything 👍🏻👍🏻
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1 people find it helpful
Thesiss S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 348 week(s) ago
Book a family room to get a normal room. Have to wait an hour and a half to get the correct room, waste a lot of time, wait for a long check-in Recommend other schools better
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2 people find it helpful
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