Empress Da Lat Hotel

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Overall Ratings & Reviews Empress Da Lat Hotel

Traveloka (273)
Other sources (3)
8.3
Very Good
From 273 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Empress Da Lat Hotel
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Distance to City Center (6)
Bathroom (5)
Ambiance (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Check-in/out Time (3)
Room Space (3)
Staff Friendliness (2)
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Traveler Reviews Empress Da Lat Hotel

Number of reviews per page
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40
Customer reviews
L***ê
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10.0
/10
Reviewed 5 week(s) ago
Friendly and enthusiastic staff. Clean room, close to the center.
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Christy N.
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10.0
/10
Reviewed 7 week(s) ago
The room is clean, everything is almost wonderful when I rest here, modern and no damp smell is a great point, near Hoa Binh area behind Da Lat market there is a variety of food, the area is super quiet, the rooms are always tidy, the staff is very enthusiastic and cute, I will come back here when I have the chance, the price is very reasonable
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H***u
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9.7
/10
Reviewed 14 week(s) ago
I stayed here for 2 nights and had a very good experience, the room was clean, the receptionist was friendly, enthusiastic support, the room was clean and tidy. Traveling in the city center is super convenient, you can go to the market just by walking. In general, the price, convenience of travel and service attitude are super reasonable💖
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Nguyen X. C.
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9.3
/10
Reviewed 17 week(s) ago
Good service. But no title.
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2 people find it helpful
L***u
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
Had a terrible experience at this hotel. The room was dirty and dusty. The towels were covered in spider webs. The floor was full of sand and hair as if it had not been cleaned. The room was stuffy. The fan could not be turned on. The worst thing was that they did not support early check-in. Check-in 30 minutes early required an additional charge of 50% of the room rate. I will never return to this hotel. Everyone should consider carefully when booking.
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N***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 18 week(s) ago
Clean, spacious room, nice location. Good value for money.
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3 people find it helpful
Tuyet L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Hotel, spacious, beautiful, friendly and helpful staff.
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1 people find it helpful
Ni Ni
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff is very nice, the room is clean and spacious..10đ is not available but
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1 people find it helpful
Q***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 20 week(s) ago
The room had dirty cups even though it was said to have been thoroughly cleaned. The wardrobe had a moldy spot and was blocked by a dressing table that was difficult to open. One side of the wardrobe had a broken handle. The room was 22 square meters but it was actually not enough, very cramped. It took more than 2 hours to check in. Booked through traveloka, but could only stay on the ground floor, super noisy, no soundproofing, everyone walking back and forth could hear it. In addition, the group of guests sitting outside laughing and talking was enough to hear. Couldn't rest. The shower in the toilet was broken, couldn't be used, the hot water heater only worked for a while. The dryer was super old. Didn't dare use it for fear of burning it The magnetic lock was broken, had to use a mechanical lock. For the price of 600k, it was really expensive. I'm very disappointed in Traveloka for choosing such a bad hotel to advertise to customers.
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Ho Ngoc T.
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8.5
/10
Reviewed 21 week(s) ago
For the common people, I find this place quite suitable for the price, clean rooms and convenient to go to Da Lat night market.
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4 people find it helpful
Nguyen T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Friendly and enthusiastic staff. The hotel is behind the night market so it is very convenient to get around.
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Pham T. H.
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Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
The room is okay but the toilet is old and smelly. It's not very clean and the staff is indifferent and not enthusiastic.
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2 people find it helpful
NGUYEN T. G.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Quite ok, will stay again next time
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2 people find it helpful
LE HOANG M. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 23 week(s) ago
The water system had serious problems. My family had to stay without water for 24 hours without any other support from the hotel. Many other families moved out during the night.
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2 people find it helpful
Tng T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
nice hotel attentive reception
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2 people find it helpful
N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 25 week(s) ago
Room is tiny, did not same as the picture and smelly of drain. Price is not cheap we need to pay more to get a windows room but still smelled and tiny. They reused the toothbrush were sure. We had to break all the toothbrushes and bought new ones to use. So scare
1 people find it helpful
HA MINH T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Convenient location, clean, friendly staff
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1 people find it helpful
H***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 35 week(s) ago
Old room, smelly. Too bad, not worth the money spent.
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4 people find it helpful
C***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
New room, advantage is near the market, easy to travel. The room has a large glass door to enjoy the view, but the ventilation slot can only be opened slightly, not allowing air circulation. In Da Lat but not cold, have to turn on the fan to sleep.
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7 people find it helpful
h***y
icon-origin-TRAVELOKA
7.0
/10
Reviewed 42 week(s) ago
very bad hotel no parking
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4 people find it helpful
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