Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Explore Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
8.7
Very Good
From 508 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2
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Accessibility (24)
Bedroom (24)
Staff Friendliness (19)
Ambiance (19)
Room Space (19)
Bathroom (18)
Hotel Area (18)
Check-in/out Time (17)
Surroundings (14)
Wifi (13)
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Traveler Reviews Aerotel Kuala Lumpur (Airport Hotel) - Gateway@klia2

Number of reviews per page
20
40
Customer reviews
a***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Great hotel for transit and for experience and airport hospitality. Location just a steps away from departure hall. Clean and spacious room, warm and helpful staff. Check in and check out was smooth. Thanks for your great hospitality.
1 people find it helpful
a***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Great hotel in KLIA2 terminal. Just steps away from the departure level, friendly staff, clean, and safe environment. Will stay here again.
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A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Always my go-to airport hotel! For last minute booking (24-48 hours prior), this was the cheapest and most comfortable overnight airport hotel with ensuite bathroom. Huge room for repacking. The staff was so nice too and allowed me to store my luggages from 11am till 5pm upon checkout before catching my next flight.
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R***d
icon-Transit
Transit
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
the noise is insane, banging doors sound, children crying, false alarm etc. Me and my wife cant sleep the whole night.. better look somewhere else..
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Z***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Always stay here whenever i got transit flite. Comfort and feel good.
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Christina H.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Very easy to stay inside airport hotel. The best one, so comfortable, and you can check in anytime. 12 hours stay from your check-in time means it depends on when you check in and you can rest 12 hours inside.
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Nicolas M. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Very practical before a flight, shops and restaurants nearby
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Verified Traveler
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
All beautiful except for the noisy room. Guys, the ppl staying at this hotel is because they are om transit or need to do a stop for sleeping, what's the point of having a non soundproofing room?
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Recommended for transit hotel and the hotel location is very strategic for shopping and culinary
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Before check in, the receptionist informed me that the entire KLIA2 was expected to experience power shutdown from 11pm until 5am the next morning. However, that didn't affect my stay at the hotel. I slept in comfort and all amenities were sufficient. Definitely will repeat my stay here.
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a***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
A great hotel before my long flight, just inside the terminal. Good hospitality and warm staff, very helpful. Big room and fully equipped room. Will stay here again.
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a***m
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
The place is amazing. Located in the klia2 area. Very helpful for those of you who are in transit, especially those using Air Asia. From international arrivals, exit immigration and then go up to level 2m. Very close. You don't need to leave the airport. There are also many restaurants around the hotel. The hotel atmosphere and rooms are comfortable, although I didn't like the pillows and mattress. But that's not a big problem.
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2 people find it helpful
Elmyra N. K.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
I only stayed here for one night, I picked the 12-hour room. Facilities are good for just a 1 night stay. Room is not too spacious, but just enough to store our luggage. My type of room had a shared bathroom, but it was very clean. The bed is also very comfortable. All in all, a 10/10 stay!
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great place for transit. Near all the restaurants.
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adelina
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Easy check in, clean room.
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K***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
Convenient and clean, compact and comfortable.
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Accommodation's Reply
22 May 2025
Thank you for your kind feedback. We are glad you found the stay convenient, clean and comfortable. We hope to welcome you back in the near future. Thank you. Kind regards, Annabel Teh Hotel Manager - Aerotel KUL
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Ivonny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
It is very suitable for those who have early morning flights because they are not rushed for time & are right in the KLIA 2 area.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Thank you so much for taking the time to post a review,Ivonny M! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenience caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
G***t
icon-origin-TRAVELOKA
6.5
/10
Reviewed 34 week(s) ago
Location and others are OK. Only problem is noisy. Close the door sounds heard a lot.
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Accommodation's Reply
25 Apr 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenience caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
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Yudi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The room was comfortable but we had to wake up early to go to immigration.
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1 people find it helpful
Accommodation's Reply
08 Apr 2025
Thank you so much for taking the time to post a review, Yudi H! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and we are very sorry for any inconvenienced caused during your stayed. We would love to welcome you back soon. Thanks again! Best Regards, Puteri Reservation- Aerotel KUL
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
wanted to check in but only went up 1 floor in less than 5 minutes 😍🤩
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Accommodation's Reply
24 Jan 2025
Thank you so much for taking the time to post a review! We are so happy to hear that you satisfied for services offered. We truly appreciate on the comments received and it is rewarding to be hear. We would love to welcome you back soon and looking forward to meet you soon. Thanks again!
Number of reviews per page
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