Panbil Residence Serviced Apartment

Explore Panbil Residence Serviced Apartment
8.6
Very Good
From 1,189 reviews
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Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.6

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Traveler Reviews Panbil Residence Serviced Apartment

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 day(s) ago
If you bring children, it's more comfortable because there's an electric stove.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, the check-in and check-out process was very easy and simple, and the comfort of the room was also very well maintained. However, there is a little improvement for the in-room dining QR code, it could be enlarged a little to make it easier for guests to enjoy the available facilities. Because at that time when I wanted to order alcohol on the night I stayed, the reception staff said alcohol was not available at the hotel and directed me to a wholesaler near the apartment to get alcohol. However, the next morning I saw a small barcode and I tried to scan it and it turned out there was an In Room Dining service and all alcohol was available. A little disappointed because at that time I brought a group. But hopefully in the future they will be more cooperative
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Accommodation's Reply
05 Feb 2026
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was a lot of fun and the food was delicious. Recommended
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Accommodation's Reply
03 Jan 2026
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Mery W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
So good! The staff are all very friendly and the location is very strategic, super comfortable to stay here.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Muslim
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very pleasant, the receptionist was very friendly and helpful.
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Accommodation's Reply
29 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Everything is good, next time I will stay here again
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Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
This apartment hotel is very comfortable, with spacious, and clean rooms. Breakfast is shared with the hotel, and the menu is extensive and varied, and it's delicious. The apartment's amenities are comparable to those of a hotel. The apartment's room rates are mid-range, making it well worth the money.
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2 people find it helpful
Accommodation's Reply
23 Dec 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Aginta S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Only a few housekeeping issues during my stay. Overall good.
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Accommodation's Reply
20 Nov 2025
Dear Mrs.Aginta S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Jeorje T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
I stayed in a studio apartment that was clean and comfortable. Although I didn’t try the breakfast, the hotel’s convenient location near shopping areas made it easy to find food. The complimentary transport service was a great bonus and helped me save on travel costs.
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Mr.Jeorje T, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The staff are friendly and attentive, room is clean and bf spread is good, good for chilling
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
Super friendly staff.. the food is delicious but not very varied but overall it is good
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Clean hotel and very suitable for families
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The view is nice, the room condition is neat.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Hardi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Will staycation here again.. The view is very nice
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr.Hardi S, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Y***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
This place is very clean and suitable for a large group of people to stay.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
C***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
All good and best place to stay
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Accommodation's Reply
19 Aug 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Shanti R. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The staff are nice, friendly, smiling.
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Accommodation's Reply
06 Aug 2025
Dear Mrs.Shanti R.Y, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Very strategic location for those who want healing from the hustle and bustle of the city
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Accommodation's Reply
06 Aug 2025
Dear Guest, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Hui R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Highly recommended! All the staff are so friendly and accommodating, best service ever! The spa at L2 was great, too.
2 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Mr/s.Hui R, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Number of reviews per page
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