Not properly cleaned. Not a nice stay for us family of 3.

The hotel experience including the infinity pool was superb..the only problem is The staff (housekeepers) were not friendly at all..The buffet food were really delicious but the variety is considered very less for a 4-star hotel.

The room smells old and a little stinky, and the counter staff is not friendly and is quite rude in their responses.

Great place with beautiful gardens. The infinity pool was also amazing. This hotel was really worthy.

Happy to be satisfied with the location and the view and the beautiful pool. Thanks you 😇

comfortable and clean room sky pool gives a unique impression of Kuala Lumpur

The room was very dirty, there were small pieces of trash on the floor, there were cockroaches, it smelled bad, the duvet had stains, there were small pins in the carpet, the elevator took a long time to arrive.

I chose Lanai King Ground Floor Rp. 350,000 on the G floor, it seems like the apartment parking lot has been turned into a hotel, the room has no windows and you enter through the hotel parking lot, unfortunately I lost my room access card and was charged 30 RM (Rp. 110,000) and in the afternoon it was crowded with people fighting for the elevator with the apartment residents.

The staff is ok, it's just that getting up the elevator is very difficult.

Good and strategic. Security 24 hours and so close to everywhere.

A building this size only has 2 lifts. 2 more lifts were damaged. Will never come back here again. Waiting for the elevator took 30 minutes. Dirty room.

See it yourself the dirty condition of the hotel. Not recommended at all. Just viral vibe only. Lift waiting time is to long to reach your room level. Not recommended 👎👎👎👎👎

The bathroom has cockroaches/cockroaches, the bathtub also has cockroach/cockroach legs, the bathtub can't be drained, the room carpet has spots and the hallway carpet to the room has spots, the staff is friendly and still stays at check-in time at 12 at night, the room and bathroom are spacious, the view nice, the outside atmosphere of the hotel is beautiful.

The front desk people are less friendly and they need to add more people for better customer service, I guess. I had to wait in a long queue for 30 minutes (4 people in line) only to claim my room key and luggage. The room was nice though. Thank you.

View nya bagus dan kamarnya bersih 👍🏻.

Nice place to stay. Recommendedfor couple. Food also good.

Actually the hotel was ok. But the critical part is in the room, so it is under maintenance. Even though the prices are cheaper than others. We feel disappointed. There are 28 pax of us staying at Upperview Regalia. We booked 3 units of 2 bedroom apartment, 1 unit of 1 bedroom apartment & 3 GF rooms. The details as described below; 1. The lighting is too dark in & out the room. 2. Weird smell in the toilet (level 7) 3. Broken floor (level 8) 4. Towels with dirt. 5. No cooking utensils provided in the apartment. 6. Water leaking-air conditioner (level 6, GF) 7. Broken toilet (level 6) 8. No washing machine in 2 units of apartment as described (level 6 & 8) 9. One of the rooms in GF, the doors are easily open thro balcony without using any card. 10. Broken mattress & bed in master bedroom (level 7) 11. Most of the TV ' s are not functioning.

The 2 bedroom apartment is spacious, but it's not modern or new. The air conditioner takes little time to cool. I'm asking for the baggage trolley upon check out. I talked to the girl, she said [she] will send [it]. After half an hour, I spoke to [a] male, and [he] said it's on the way. After 1 hour [I] still did not get it. Poor service. I came down and saw that [the] trolley [was] just beside them. Poor service. Luckily, Miss Ann is there, with good communication skills. She greeted me well, [I] cannot complaint. Plus, you have to add RM20 for the parking as they rented the building.

Pesan hotel dapat apartemen. Ruangnya besar sih tapi lantai gak pakai karpet, padahal minta hotel biar lantainya pake karpet. Kamarnya udah butuh renovasi. TV di ruang tengah gak bisa nyala.

I like staying here because of the complete facilities, spacious rooms, and affordable prices.