Thank you for being our loyal guest during your business trip to Cilacap, and we apologize if this experience was less than pleasant. 1. For your comfort and privacy, we always offer a private room option, which can be selected upon booking. If privacy is a priority, we highly recommend choosing this option to ensure a more fulfilling stay. 2. Regarding the issue of food and lockers, we would like to clarify that our lockers are made of metal and are unlikely to be a hiding place for rats. Furthermore, lockers are not recommended for storing food, as they may attract insects or produce unpleasant odors. We are always striving to improve our service, and your feedback is greatly appreciated. We hope to be able to provide you with a comfortable and enjoyable stay again on your next visit.

Thank you for your review! We greatly appreciate your feedback about your stay with us. Room: We are glad to hear that you found the room clean and the fan working well. However, we apologize for the dim lighting and the condition of the bedsheets and pillowcases. We have noted this feedback for further action, including improving the layout of the sockets for greater comfort. Toilet and Public Area: Thank you for your compliments on the cleanliness of the toilet and hallway. We will also evaluate the comfort of the balcony area so that all guests can feel more comfortable, including regarding smoking habits. We look forward to welcoming you back with better facilities on your next visit! 🙏