Villa ALURA Batu

Explore Villa ALURA Batu
8.1
Very Good
From 9 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.7

Meal

8.0

Location

7.7

Service and Facilites

7.7

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Traveler Reviews Villa ALURA Batu

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Customer reviews
O***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 62 week(s) ago
This is the worst villa I have ever booked on Traveloka. I bought it for 2 days straight because of the long weekend. The price has skyrocketed because of the long weekend. When I got there, the bathroom was dirty and worn out, even the end of the faucet hose went into the toilet. There was no AC. 1 fan didn't turn on. The TV had no antenna. No WiFi. There was definitely no karaoke. I've been patient. In the morning the water was off, I couldn't take a shower, I was told to wait for the tank to fill up for 1 hour until 1/4 of a dipper came out. I called and called the owner but he didn't pick up. I even asked for a refund on the 2nd day. He said I was told to contact Traveloka directly. I've submitted it to Traveloka and now Traveloka's answer is still waiting for confirmation from the owner. Even though the owner said Traveloka didn't contact him. It seems like he's the one who owns it. Just take the money, Mbak Anisa, the wisdom is enough to buy a fan and antenna, right? Remember, Mbak, money that is not yours will never end well.
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3 people find it helpful
A***e
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Leisure
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6.4
/10
Reviewed 85 week(s) ago
Expensive price, lacking facilities.
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1 people find it helpful
novi
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Family
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9.4
/10
Reviewed 324 week(s) ago
Owner welcome. It's just a shame that the repair water turned on to the second floor only.
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3 people find it helpful
Rh Sofiana
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8.5
/10
Reviewed 364 week(s) ago
This villa is very comfortable, complete and clean facilities. Can sleep well as if at home. Next time if you go to Malang you want to come back here, thanks.
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1 people find it helpful
Sungkono E. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 389 week(s) ago
Luxurious facilities, comfortable, friendly price
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