Em Am Homestay - West Lake

Explore Em Am Homestay - West Lake
7.3
Pleasant
From 9 reviews
Provided by travelers on
Cleanliness

6.5

Room Comfort

7.4

Meal

6.0

Location

7.1

Service and Facilites

6.8

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Traveler Reviews Em Am Homestay - West Lake

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Customer reviews
Hoang K. N.
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Romantic
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6.2
/10
Reviewed 309 week(s) ago
The hotel is currently undergoing renovation so there are some inconveniences in check-in.
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1 people find it helpful
Ho Thi M. N.
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Backpacking
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5.1
/10
Reviewed 345 week(s) ago
We checked in at 8pm, when the room was empty, the decor was ok but the floor was dirty, there was a slight smell of mold and the bed was also dirty (this one at night we slept on the blanket to see). At check-in and check-out, there was no one to continue, only sending the instructions over the phone to complete, absolutely no take care of guests. We went out late that night to wait about 20 minutes before someone could open the door, but we didn't come home from here until late :))) the first time I saw a room and I thought it was okay. While no one instructed or said anything to us about the time of late arrival. Generally never come back 🙃 Maybe the price is not high but the service is too bad
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2 people find it helpful
Dong X. T.
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6.3
/10
Reviewed 361 week(s) ago
Rooms with mosquitoes, no brushes and toothpaste
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