Hello DINA, Your bad review is because you are not satisfied with the existing fine. I am sorry, dear. Next time you stay, please do not damage the facilities. Actually, there is no serious problem in the room. The iron bed is not noisy. We also helped prepare an extra mattress for free. For the family room, on the first day, you got a room at the back because the front was already full. But on the second day, you were moved to a family room at the front. When you checked in and moved your belongings, the staff at Rian Kost Pakjo always helped you carry them. It is not far. What about the hangers in the bathroom? The hangers are new. You have never damaged or broken them from other guests. How could they suddenly break when you checked in? Logically, the hangers were pulled. You were fined 150,000 and got a discount of 100,000. The fine was charged because you damaged the room facilities. Please, whether here or in other hotels, prioritize taking care of the room facilities first. Especially if you bring children or family, please inform them not to damage any of the hotel facilities so that you will not be fined. Thank you, Sister Dina, may your fortune always be smooth.
