Zoom Hotel Mulawarman

Explore Zoom Hotel Mulawarman
8.5
Very Good
From 2,150 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.6

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Bedroom (55)
Staff Friendliness (53)
Distance to City Center (49)
Ambiance (45)
Accessibility (44)
Surroundings (40)
Bathroom (37)
Taste (37)
Variety (36)
Hotel Area (34)
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Traveler Reviews Zoom Hotel Mulawarman

Number of reviews per page
20
40
Customer reviews
D***y
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9.0
/10
Reviewed 2 day(s) ago
The room is not soundproof, you can hear a bit of activity in the next room
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ANANG T.
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8.5
/10
Reviewed 3 week(s) ago
....................................................
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1 people find it helpful
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Murji M.
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Staycation
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8.8
/10
Reviewed 3 week(s) ago
It was a pleasant stay here, but the wifi wasn't very good.
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Accommodation's Reply
01 Dec 2025
Dear Mr. Murji, Thank you for your visit and stay. We sincerely hope that we will continue to improve our services to make Zoom Hotel Mulawarman Samarinda grow and develop. We apologize that the Wi-Fi system is experiencing issues at the moment and will check it out soon. We are happy to serve you with full satisfaction. Hope to welcome you back again. Thank you for your review and suggestions and we apologize for the inconvenience caused during your stay. We will check and improve again. Best regards, Zoomer Hotel Management
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very friendly staff, clean rooms, clean bathrooms.
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear valued guest, Thank you for your visit and your visit. We sincerely hope that we will continue to improve and make improvements. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We appreciate your valuable comments and suggestions, which will help us to further improve our quality and facilities. We are honored to have served you sincerely and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda again. Greetings, Zoomer Management
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Nurhadiah N.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Breakfast is good but there are not many menu variations but it is quite tasty, there is red rice.
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Accommodation's Reply
13 Nov 2025
Dear Ms. Noorhadiya, Thank you for your visit and your kind words. We sincerely hope that we will continue to improve and make improvements. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We appreciate your valuable comments and suggestions, which will help us to further improve our quality and facilities. We are honored to have served you sincerely and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda again. Greetings, Zoomer Management
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N***h
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
It's a shame there's no parking at this hotel even though it's in the city center.
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you for your visit and stay. We sincerely hope that we will continue to improve and develop to make Zoom Hotel Mulawarman Samarinda grow and progress further. We are happy to serve you and hope that you will come back again. For parking, we have a spacious parking area opposite the hotel on Flores Road and there is a security guard on duty 24 hours. Thank you for your feedback and suggestions and apologize for the inconvenience caused during your stay. We will take this suggestion to improve. Best regards, Zoomer Management
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Verified Traveler
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9.6
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the room is small but clean and comfortable. Only the toilet position is not quite right because it faces the bathroom door so it is a bit difficult for adults.
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Accommodation's Reply
06 Nov 2025
Dear Guest, Thank you for your continued support of our hotel. We will strive to continuously improve the quality of our services and sincerely hope to earn your trust in developing Zoom Mulawarman Samarinda further. Your valuable comments and suggestions will be used to further develop our services and facilities in the future. We are honored to have the opportunity to welcome you again. Zoom Mulawarman Samarinda Hotel Management Team
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K***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
beware of random people suddenly knocking asking for money
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Accommodation's Reply
06 Nov 2025
Dear Valuable Guest, Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing. We are glad to serve you with all my heart. In hopes of being to come back. Thank you for criticisms and suggestions that you’ve given to us and we apologize for discomfort during staying at the hotel, we’ll review back for becoming better. Regards Zoomer, Menagement
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and the hotel location is close to shopping centers.
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Accommodation's Reply
06 Nov 2025
Dear valued guest, Thank you for your visit and your visit. We sincerely hope that we will continue to improve and make improvements. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We appreciate your valuable comments and suggestions, which will help us to further improve our quality and facilities. We are honored to have served you sincerely and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda again. Greetings, Zoomer Management
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The blanket just arrived and it smelled of jigong, and the fried rice for breakfast was stale. Maybe it's just not my luck when I'm unlucky 🙏🏻
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Accommodation's Reply
06 Nov 2025
Dear valued guests, Thank you for visiting and using our services. We sincerely hope that we will develop and improve even further. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We are very honored to serve you with sincerity. We hope that you will come back to use our services again. Thank you for your comments and suggestions and apologize for any inconvenience you experienced during your stay. We will take your comments to improve and develop further. Best regards, Zoomer Management
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T***n
icon-Transit
Transit
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8.5
/10
Reviewed 9 week(s) ago
Everything's okay but someone rang the bell at 2 am 😂
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and stay. We sincerely hope that we will be improved and developed even further so that Zoom Hotel Mulawarman Samarinda can continue to grow and develop. We are pleased to serve you with our hearts and hope that we will have the pleasure of serving you again. Should you have any problems or need assistance, please contact the operations department by extension 0 to confirm and our team will be happy to assist you immediately. Thank you for your feedback and suggestions and apologize for the inconvenience caused during your stay. We will take this suggestion into consideration for further improvement. Best regards, Zoom Hotel Management
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Kristina P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The staff is friendly, but I didn't get enough sleep because the room wasn't soundproof and the ceiling was noisy like rats.
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Accommodation's Reply
15 Oct 2025
Dear Khun Christina, Thank you for your visit and stay. We sincerely hope to improve our services to make Zoom Hotel Mulawarman Samarinda progress and develop further. We are happy to serve you with all our hearts and hope to have you back again. Thank you for your comments and suggestions and we apologize for the inconvenience caused during your stay. We will take this suggestion into consideration for further improvement. Best regards, Zoomer Hotel Management
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T***s
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good service, friendly, hotel location is very strategic
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Accommodation's Reply
09 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
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M***d
icon-Leisure
Leisure
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10.0
/10
Reviewed 9 week(s) ago
Very clean and the staff is very nice.
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Accommodation's Reply
15 Oct 2025
Dear Valuable Guest, Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing. With pleasure, we thank you for constructive criticisms and suggestions. So we can increase better qualities and facilities. We are satisfied serving you with all my heart and we are waiting for your return to ZOOM Hotel Mulawarman Samarinda. Regards Zoomer, Menagement
D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall, the room is good and clean. The food is especially delicious. However, the WiFi connection is very bad. I wanted to do Netflix and chill at the hotel, but I couldn't because the WiFi connection was very bad. Please improve it.
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and stay. We sincerely hope to improve our services to make Zoom Hotel Mulawarman Samarinda grow and progress further. We apologize for the inconvenience caused by the Wi-Fi issue in the hotel and we will fix it immediately. We are happy to serve you with full willingness. Hope to have you back again. Thank you for your comments and suggestions and apologize for the inconvenience caused during your stay. We will take this suggestion to improve further. Best regards, Zoomer Hotel Management
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very comfortable, I plan to stay here again if I go to Samarinda.
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Accommodation's Reply
15 Oct 2025
Dear valued guest, Thank you for your visit and your kind words. We sincerely hope that we will continue to improve and make improvements. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. If you return to stay at Zoom Hotel Mulawarman Samarinda, please contact us or make a reservation at Zoom Hotel Mulawarman Samarinda. We are very pleased to receive your valuable comments and suggestions, which will help us to further improve the quality and facilities. We are very pleased to serve you with sincerity and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda. Sincerely, Management
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good place, good food & affordable
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Accommodation's Reply
15 Oct 2025
Dear Valuable Guest, Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing. With pleasure, we thank you for constructive criticisms and suggestions. So we can increase better qualities and facilities. We are satisfied serving you with all my heart and we are waiting for your return to ZOOM Hotel Mulawarman Samarinda. Regards Zoomer, Menagement
V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The room is clean, the service is good, the breakfast is delicious, although the menu is not extensive, but the food is delicious.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for visiting and using our service. We sincerely hope that we will be able to improve our services even more. Hopefully, Zoom Hotel Mulawarman Samarinda will continue to develop and progress. We will consider our food menu for further improvements. We are very pleased to receive your valuable comments and suggestions, which will help us to improve our quality and facilities even more. We are honored to have served you with sincerity and sincerely hope to welcome you back to Zoom Hotel Mulawarman Samarinda. Best regards, Management
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H***N
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Thank You.........................
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We gratefully acknowledge your constructive criticism and suggestions. This will enable us to further improve our quality and facilities. We are pleased to have served you wholeheartedly, and we look forward to welcoming you back to Zoom Hotel Mulawarman Samarinda. Best regards, Zoomer. Management
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
I felt comfortable on my previous visit and the staff was friendly so for this visit I stayed 4 nights, it turned out that at 12 am my room door was opened from the outside so I was shaking and scared, previously the room was full of ants and the wifi was down, but regarding the door I was very scared and there was no confirmation from the hotel to ensure my safety. The next day I complained and got a compliment on the top floor the room was nice, but above the ceiling there were lots of rats which made the ceiling very noisy, so my sleep for 4 nights was not good at all. but for the staff service was very good especially the manager on duty. thank you
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Accommodation's Reply
01 Oct 2025
Dear Valuable Guest, Thank you for your visit and visit. We sincerely hope to improve. We hope that Zoom Hotel Mulawarman Samarinda will continue to progress and develop. We are delighted to be able to serve you wholeheartedly. We hope to have you back. Thank you for your feedback and suggestions, and we apologize for any inconvenience you experienced during your stay. We will review the hotel to improve further. Best regards, Zoomer Management
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Number of reviews per page
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40