Gateway Pasteur Apartemen By SPH

Explore Gateway Pasteur Apartemen By SPH
8.2
Very Good
From 289 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.2

Location

8.4

Service and Facilites

7.9

People often mention about Gateway Pasteur Apartemen By SPH
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Staff Friendliness (14)
Ambiance (11)
Distance to City Center (10)
Wifi (10)
Activity Option (8)
Check-in/out Time (8)
Bedroom (8)
Family Friendly (7)
Room Space (7)
Hotel Area (7)
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Traveler Reviews Gateway Pasteur Apartemen By SPH

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Customer reviews
L***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
It's complicated, you have to deposit first, then pay VC first, you have to wait a long time, it's the strangest thing in my opinion, it's not simple.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Some reasons to review this accommodation, based on my experience: 1. Clean, fragrant rooms, from the bed, bathroom, balcony, etc. 2. Friendly, responsive, and very helpful admin. If you have any issues with the room, simply communicate with the admin and they'll address them immediately. Don't stay silent, as they won't be resolved. 3. Hassle-free check-in: just take a photo of your ID, send a deposit, and receive the key, and the deposit is returned the same day. 4. Affordable prices. Highly recommended.
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4 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 14 week(s) ago
When checking in and out, the office staff were less than friendly. This should be taken into consideration for guest comfort.
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1 people find it helpful
Annisa T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
For a break/staycation at this price, this is really good, close to everywhere, lots of food too! What I like is, the admin is very friendly, ask for what you requested and they gave it, thank you! I won't regret it, I swear🫶🏻
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2 people find it helpful
S***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 15 week(s) ago
It is cheap. However: 1. No running water. My guest checked in at 9 PM with no running water. And the water is still not running in the morning. Not acceptable 2. Room was okay, not super clean but barely acceptable. Nothing special. 3. We are required to deposit another IDR 200k. When the room is already paid in full and no prior notification. I have to TRANSFER the money in the middle of the night. And HAVE to provide BCA account number otherwise it cannot be refunded. Again, unacceptable. Cheap, yes. But please be wary. Not recommended
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1 people find it helpful
Audrey S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Fast response admin, comfortable place, complete facilities, large swimming pool, cheap food prices... highly recommended, will come here again
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1 people find it helpful
B***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 18 week(s) ago
You should just use your ID card as collateral, not a deposit, it's complicated to take it out
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6 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Comfortable, especially if the facilities are equipped again👍
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1 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 24 week(s) ago
We were very disappointed. It was a really unpleasant experience. The room smelled really bad. The smell of cigarettes, musty, I don't know what else. Even after the AC was turned on for a few hours, it still smelled. The cleanliness aspect was the worst. The drawers and cupboards, eating and cooking utensils, were all dirty and messy. There was even a lot of gecko poop in the dish drawer, eww. The bathroom was moldy. We didn't dare to take a shower here. The apartment was very neglected. The sheets on one of the beds were very shabby and smelly. Luckily the other 2 were clean so we still dared to sleep. The sofa was dirty and smelly. Only 1 AC remote could be used, the other one had no batteries 🤣 There were no basic amenities. There really was nothing at all. Soap, drinking water, towels, wifi. There was a stove (dirty) but no gas. There was a refrigerator but it smelled (like it hadn't been turned on for a long time). Got the price almost 700 thousand after tax, not worth it at all. Finding parking was also difficult. Won't be back never ever.
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+4
6 people find it helpful
A***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 26 week(s) ago
The room is nice, try changing the admin, very slow response, the telephone number listed cannot be contacted, even though I was in a hurry to check in because I brought my child and it was raining.
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4 people find it helpful
dicki r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very nice recommendation, very satisfying, you have to try it here
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4 people find it helpful
I***n
icon-origin-TRAVELOKA
7.9
/10
Reviewed 32 week(s) ago
Dirty mattresses are full of ants and there are even bed bugs that cause skin allergies 😭
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4 people find it helpful
A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 32 week(s) ago
For those who bring children, maybe you can make sure again about the facilities, because what I booked was really just for sleeping, no wifi/digital TV, no gas/thermos, even the TV remote for volume doesn't work and prepare a deposit of 200
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3 people find it helpful
p***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 36 week(s) ago
Inadequate facilities. Dirty cooking utensils and plates. Stove won't turn on. No dispenser. Staff is not friendly, no wifi. Bathroom and living room are not clean. No amenities. I don't think I want to come here again.
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3 people find it helpful
S***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
not bad for a temporary stay, the room is quite clean, hot water works well, no WiFi, only 1 towel, no toiletries (better bring your own), yesterday I requested the top floor but got the 1st floor, oh well, maybe it's because it's high season too.. no offense
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4 people find it helpful
D***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 45 week(s) ago
The pool & gym are okay. More suitable for a 1/4 hour stopover, the parking fee is quite expensive if it's full 20 hours 80 thousand. An, get a room for 250 thousand excluding VAT + add parking, is it better to just stay at a hotel, hehe
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5 people find it helpful
N***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
The place is comfortable, the staff is very friendly... it's just that the hot water doesn't work huhu
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2 people find it helpful
Y***N
icon-origin-TRAVELOKA
5.6
/10
Reviewed 49 week(s) ago
The staff service is not good
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1 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 49 week(s) ago
After staying at this place too many times, this is probably the WORST! - No water heater for food and drinks! - The bathroom and main living room lights are off! - A 200 thousand deposit that I feel is not necessary! Really disappointed and discouraged from coming to this place again through the Smart Room agent!
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4 people find it helpful
M***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 50 week(s) ago
For the Unit Room, it is not complete, from the Cooking utensils, Sofa and Chairs are dirty. TV and wifi that cannot be used.
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2 people find it helpful
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