Dear Guest, We thank you for taking the time to share your experience. We are pleased to know that you were satisfied with the service, location and friendliness of the staff. We have noted your comments about the towels and face towels and will promptly improve to bring you a more comfortable experience in the future. We wish you good health and happiness. Best regards, The Areca Hotel Team

Dear Mr. Hai, We are very happy to know that you are satisfied with the breakfast menu, especially the donuts. This is a great motivation for us to continue to bring delicious and suitable culinary experiences to our customers. We wish you good health and hope to see you again soon. Best regards, The Areca Hotel Team

Dear Mr./Ms. Le Phan A., We are very happy to know that you are satisfied with the enthusiasm of the receptionists. We have noted your comments about the hotel not reopening the Bar yet and will consider improving in the future. We wish you good health and look forward to welcoming you back soon. Best regards, The Areca Hotel Team

Dear Guest, We sincerely apologize for the unpleasant experience during your recent stay. The issues regarding the cleanliness of the room, facilities and bed linen have been noted and forwarded to the relevant department for resolution. We look forward to welcoming you back with better service. We wish you good health. Best regards, The Areca Hotel Team

Dear Ms. Vu Thi M. A., We are very happy to know that you are satisfied with the location, the room and the reasonable price. It is our pleasure to support early check-in to bring you convenience. We wish you good health and hope to see you again in the future. Best regards, The Areca Hotel Team

Dear Mr. Bui T. V. P., We are sorry that the breakfast and room conditions did not bring you the best experience. Your comments on the quality of the buffet as well as the facilities have been noted by us for improvement in the future. We look forward to welcoming you back with more positive changes. We wish you good health. Best regards, The Areca Hotel Team

Hello, We thank you very much for staying at Areca Hotel and for your kind compliments. Your positive comments are a great motivation for us to serve you better and better. Wishing you good health and happiness. Best regards, The Areca Hotel Team

Hello, We would like to thank you for staying at Areca Hotel and sharing your positive review. We wish you good health and happiness. Regards, The Areca Hotel Team

Dear Ms. Phuong D., We sincerely apologize for the inconvenience you experienced regarding the room, elevator location as well as the service experience. We will review more carefully the room inspection, odor treatment and charging process to avoid similar incidents. We hope to have the opportunity to welcome you back and bring you a more comfortable and pleasant experience. Wishing you good health. Best regards, The Areca Hotel Team

Dear Ms. Khanh Vy Thank you for your support of Areca hotel and your comments about the hotel. Areca Hotel will try to improve and change to better service. Hope to serve you in the near future, the next time you come back, you will have a different view of our service. Wishing you and your family good health! Thank. Areca hotel team.