9.0
Exceptional
From 403 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

8.8

Service and Facilites

9.3

People often mention about Van House
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Staff Friendliness (24)
Bedroom (22)
Ambiance (21)
Price (21)
Hotel Area (20)
Room Space (19)
Bathroom (19)
Family Friendly (18)
Taste (17)
In-room Dining (15)
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Traveler Reviews Van House

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40
Customer reviews
g***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
the most relaxing and top healing place in all...
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Ade E. N.
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Leisure
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9.7
/10
Reviewed 2 week(s) ago
I have stayed at Van House 3 times and have never been bored or disappointed, starting from the facilities, the view from the rooftop, the delicious and affordable food.
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2 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Location: The location is tucked away in an alley, and the access road isn't very wide because it's on a residential street. Lodging Environment: Clean, aesthetic, beautiful, and very cool because it's on a hill. Ken's Cottage: Aesthetic, clean, fragrant, and comfortable, perfect for staying with family or friends. There's one bedroom and bathroom on each floor, a spacious sofa, and an extra bed. There's a circular table and seating area outside. The private pool is clean, but unfortunately, the water is cold. Service: The service was excellent. Before check-in, the staff contacted me and gave me a brief explanation of the accommodation's location, check-in and check-out instructions, and my estimated arrival time. Upon arrival, the staff helped me carry my luggage. Overall, it was great, but one thing I wasn't entirely satisfied with was the fact that I was staying with students who were undergoing their graduation ceremony. At first, it was fine, but it turned out their activities were still very noisy until late at night, around midnight. Even though I was staying in Ken's Cottage, which is quite far from the field. Suggestion: Hopefully, in the future, every room will be soundproofed.
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1 people find it helpful
Mega
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The place is so romantic, especially when it rains... private pool and very cold... if you gather with family, it feels intimate...
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1 people find it helpful
VERA M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The villa is really beautiful. It's truly a hidden gem. Although the access road is a bit rough and doesn't seem very convincing, when you arrive at the villa, it feels really homey. The owner is super friendly. The staff are also very friendly. From the moment we arrived, we were already waiting and greeted warmly. I really want to stay here again and again.
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Easy to reach location, friendly service Complete facilities Tip: For the cottage type, there are two adjacent units. There should be a rule about not allowing noise at night, because when I was there, the cottage next door played loud music until midnight.
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Malinda R.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Thank you very much, the cleanliness is up to hotel standards, it's really cool, the food is cheap and cheerful, the rooftop is cool, only the hot water capacity needs to be increased as much as possible.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
The staff is superrrr good❤️ Suggestion: Add chairs and a table to the upper balcony to create a private relaxing space for 2 people. The food is not very good and there is not enough variety.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
a comfortable place for a family to stay... only one small drawback is that there is no table in the room to put things or food, hopefully the next time I stay here there will be a table in the room
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1 people find it helpful
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The staff is friendly, the cottage is nice, quiet and clean, but it is not recommended for elderly people using wheelchairs because the road to the cottage is very difficult, for food it is cheap but there are some foods that must be ordered from the night before for breakfast because not all of them are ready. BTW, I like the fragrant amenities
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+5
2 people find it helpful
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
memorable stay, the kids loved it, the room was super fragrant and clean, the cold air was perfect especially when it rained, but it was a shame that the pool was cold, so you had to think twice about jumping in, hehehe, it would be more perfect if the pool had warm water
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Tri S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
That's cool.. I don't regret staying there.
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1 people find it helpful
Ratna A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
the place is clean, there is a private pool, friendly staff. easy access
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2 people find it helpful
m***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Take a room for 6 people with a private pool. But unfortunately the water is really cold. So you can't soak in the pool. It would be better if it was made into a hot water pool. Hehehee. The bathroom and room are clean. But unfortunately there are cats.
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1 people find it helpful
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Djery
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
friendly staff, fast, fragrant room.
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3 people find it helpful
Danny
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel staff is very friendly, the hotel is also clean.
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2 people find it helpful
V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Stayed here during my stay in Lembang, super duper comfortable and worth it! The room is nice, the service is also very friendly, the environment is beautiful, suitable for family or friends. Next time I will stay here again if I go to Lembang.
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mohammad k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
comfortable place, good cleanliness, easy access to the location, beautiful view from the rooftop
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2 people find it helpful
N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
clean, fragrant, friendly staff, really great
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Friendly staff, neat, clean rooms, the best, this is my second time here 😎 Next time I'll come back again.
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3 people find it helpful
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