The underground parking is just an exercise in almost getting your car to a body shop. It’s built so badly that they had to put padding around some columns. The elevators take forever and the air conditioning was nonexistent. The person at the front desk was friendly and the beds were comfortable. The rooms need real light both in the bathroom and in the room. The rain shower head did not work and the shower wand leaked terribly. We stayed in room 709. The amount of sirens all night long was difficult to drown out. For such an upscale looking place, it was not a stay I would repeat.

Close to many attractions by walking

Staff was very polite, clean room and surrounding space.

Great Location, Great Stay!

Bed was comfortable but not the pillows

Hôtel was clean, well appointed a great location, and the staff were great. The one less than satisfactory issue was the restaurant breakfast service. There were only two tables seated when we arrived, placed an order and multiple newley seated tables received their food first. Some with the same items ordered. A latte took about 25 minutes to get because “they were out of clean cups” although the place was basically empty upon arrival. Our order took so long we needed to leave to get to the airport before it wbwn arrived, going without breakfast. .

Wonderful staff

It was an amazing stay

Hotel is updated and very spacious rooms. They just don’t have a bell boy and parking is y dethroned and hard to get to but overall great hotel!

It’s all good

Loved everything about it!

Staff 5⭐️. Clean, conveniently located, great climate control, amazing people. Highly recommend !

Amazing central location to Old Montreal and Downtown. Everything was walking distance from this location. Staff were very friendly and efficient. Rooms were spacious, clean and comfortable!!

The underground parking for gas are located on the side of the hotel. There is very limited now to go on the ground, which is not safe and when you coming out of the parking lot underground parking, there’s not quite enough exit signs and make gas to get confused.

Front desk staff were great. Rooms were always clean and well kept

The hotel location is great, room was spacious, Staff was very helpful in recommending restaurants etc. The one major drawback is the breakfast in the hotel restaurant; they need to do a better job for the prices they charge.

Excellent

Clean and comfortable. Good walking distance to downtown attractions.

Hotel was modern, well designed, clean, comfortable, and convenient. We had a wonderful time.

The bathroom set up was unexpected and weird. Felt like I was going to the bathroom in a mall because it had seperate stalls for toilet and shower right at the entrance. No privacy at all. The towels were dirty and the bed was the worse I have seen in a hotel in years, old and you just sink into it, super uncomfortable.