Global Luxury Suites Downtown Boston

Explore Global Luxury Suites Downtown Boston
7.8
Pleasant
From 526 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews Global Luxury Suites Downtown Boston

Number of reviews per page
20
40
Top reviews
William
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Open, lots of space. Comfortable. Great bedding. Needs better linens/blanket for double sofa bed. Missing pocket doors for bedroom needs to be replaced. Needs some maintenance in terms of door/baseboard trim, touch up paint on walls.
M
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The window coverings were inadequate for sleeping, the property across the street kept all their lights on until 11pm which shown like a daytime sun fully illuminating the entire apartment. Also, the shower design in the master caused water to go all over the floor during a shower. Friday night there were very loud motorcycles up and down the street until late into the night. Other nights it was nicely quiet. Otherwise, the property was good ---
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Johanna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location. Think the following items should have been in the unit: Tea towel, dish cloth, paper towels, sink stopper and 4 coffees (for 4 individuals). Both shower stalls should include shelves for shampoo, soap etc. FYI, the glass stove top has brown stains. The concierges were very friendly and helpful.
Vien
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location
Tracy
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There was Jack hammering from 7 am to 10 pm. The walls are thin so it was heard even with ear plugs. Also there are literally 4 of everything which seemed to be a big slim pickings. Front desk is not very friendly or helpful.
Xiaolei
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Construction at 9pm, dirty, not providing trash bags
Yip wah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall is pretty good and the only thing that we don’t like it is the water volume of shower head just need to be way a lot more .please turn it up .
Seung Yong
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bad customer service and sofa bad was broken. No refund or solve the problem. Dont book
Megan
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location was great and we were able to get to all the sites easily. Also, liked having two beds and two bathrooms for the price. However, everything was very cheap in there. The sheets were nubbie because they were cheap and worn. The toliet paper was so awful we had to buy our own. The beds had little support. The place was clean though. So if you don't care much about the bed, sheets, and toliet paper it is a good pick. If you do maybe pick somewhere else.
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Qiang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

WiFi is setup via nearby apartment and no service on our side. Buzz noise from the ceiling no stop, hard to relax
victoria
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

1 star is a tough review as the suite, area and facilities were excellent. However the security (1 person at the desk) was awful. The member of staff has no clue what she was doing, she often said “not my job” when asked any question. It took 3 hours and two phone calls to head office to get bedding for our child (which was in a cupboard on the 8th floor) In contrast the gentleman who was on the desk the next day was amazing and resolved the issues in seconds. It is such a shame the first interaction was so poor, it made for a very stressful first night stay.
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Gillian
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had the best sleep! This property was quiet, elegant, and perfectly met my needs. I was in for business and often hotels are so loud and crowded. This property was so quiet and I could not hear any street noise. When you travel, sleep can be hard to find. This was truly and oasis. Everything was clean and there were lots of amenities. Very close to the subway, food, and shopping. Will recommend.
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Nicole
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pros: the location was fantastic and we walked everywhere. The building felt safe and secure. The kitchen was great and everything worked. Cons: the internet would go out multiple times a day. We had to reset the router about 5 times a day and then wait 25 minutes for it to come back up. I reached out to the property and they suggested we unplugged the router and I thought the situation was fixed but when I let them know that it was a continuing situation they stopped communicating. The dryer did not dry any of our clothes even if it was a small load. Just socks and underwear. The bed was uncomfortable and only had a table on one side. We probably wouldn't stay here again due to the internet issues.
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Dat
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Loved our stay at the Global Luxury Suites! Nothing bad to say from the Welcoming/Check-In experience to our Check-Out. The studio isn’t that large, but it was a nice size us family of two adults and a 5yr old kid. Super clean and modern. Everything we needed was there, from all the kitchenware, dishwasher, washing and drying machine. Even though it’s located in the heart of downtown/chinatown, it wasn’t noisy at all… sure we heard some trucks every now and then, but nothing during night time and everybody slept really well. It is also well located near the Orange and Green subway line. Would recommend and would come back!
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Kendall
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location for ease of getting around Boston, but beyond the kitchen it was not good. The company has a 1800 number, but no repairs or adjustments were made during our stay. Terrible beds and bedding. Three towels, for three people, for three days. The shower curtained smelled like soured milk. The drier might dry your clothes and the washer leaks. TV in the livingroom does not work. All reported on our first day and none repaired or adjusted.
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Shane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything was just ok. Maater bedroom bed was extremely hard and uncomfortable. Pullout was un comfortable
ravi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed too small
Cheri
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Washer/Dryer did not work properly. Despite 2 calls and 1 email to customer service, the issue was not resolved. The washer didn’t rinse clothing out and they remained sopping wet. They required extensive drying time as a result ( over 4 hours). This was extremely inconvenient.
Tina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice 2-bedroom, 2-bathroom apt. Perfect for family stay. Safe building. Beds weren’t the most comfortable.
beatrice
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pros: roomier than a typical hotel; decent kitchen; big closet.
Number of reviews per page
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