Courtyard by Marriott Austin Northwest/Lakeline

Explore Courtyard by Marriott Austin Northwest/Lakeline
8.8
Very Good
From 598 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Courtyard by Marriott Austin Northwest/Lakeline

Number of reviews per page
20
40
Top reviews
Anansa
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good property and location
Kathleen
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Front desk staff were not supportive of my needs. Listening skills were very poor and empathy was lacking for a weary older traveler disappointed and confused with accommodations available on arrival. Confrontational and curt communication styles were exhumed in the front desk staff making my stay at the property unsettling. I left before I stayed the second 2 nights for which I had paid. As a Bonvoy member I expected better. We have stayed at Marriott brands for many years and I have never been treated so aggressively. Please contact me about this review
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Jarvis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The best hotel I’ve ever been too.
Jeff
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean and easy to check in. Nice rooms and facilities other than the pool. The pool itself is nice, but the area around it is dangerously slick!!!☠️ The bartender on duty was really friendly and made amazing drinks!
Diogenes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

thanks for yr great service :-)
Corinne
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had convenient bistro located in lobby with great food.
Pornsamon
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good
Reginald
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The grilled cheese sandwich was sublime. Surprising
Samuel
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was clean and comfortable (bed a little firm). Friendly and professional staff. The only issue was the patch up work to cover up either a water leak or just repainting. They just painted over wallpaper, which made it look hoody looking. A torn rip on the carpet, which didn't feel that well walking over it without shoes. We really liked the very cold ❄️ room after our Amana thermostat hack to stay on cool during our stay (Google it).
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ShaVonne
icon-Business Family
Business Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy access to freeway and mall. Dining options are literally outside the hotel.
Malinda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very nice and clean, front desk help, and very friendly.
Liza
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was great Comfy bed, hotel and friendly staff.
Harrison
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great stay
Mercedes
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great stay and experience!
Emily
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Stay was ok. My room key didn’t work four times. Had to be switched to another room. Amenities are sparse. Otherwise decent for a night
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

👍
Sara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean and comfortable hotel. Will stay at a courtyard again.
Aida
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Was nice, very clean. Only thing iron would not work
Hannah
icon-with Children
with Children
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Be careful in the pool. It’s INSANELY slippery and they have no warning signs about it. My baby was walking and fell straight on his forehead after slipping. We couldn’t even walk around without worrying about falling, so we left the pool early extremely disappointed. Unfortunately we chose the hotel due to the indoor pool (got told it was heated) but it was extremely cold.
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Rebecca Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Front desk rep Sara was very helpful and she allowed me to check in early with my elderly parents. The downside of staying here, they do not offer free breakfast. I stayed at La Quinta for 2 nights before checking in here, which they offer free breakfast.
Number of reviews per page
20
40