Holiday Inn & Suites HOUSTON WEST - KATY MILLS by IHG, an IHG Hotel

Explore Holiday Inn & Suites HOUSTON WEST - KATY MILLS by IHG, an IHG Hotel
8.6
Very Good
From 955 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

8.6

Traveler Reviews Holiday Inn & Suites HOUSTON WEST - KATY MILLS by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Gary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived 5 minutes before breakfast closed and we were told kitchen closed, front desk said they would credit my money back that I paid ahead, caused me to seek a restaurant that cost my wife and I $53 rather then the $14 I had already paid. But other than that it was fine. I would stay there again room was affordable , clean and large, nice access for wife’s wheelchair.
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Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The guy who worked in resturant was very friendly and professional.
Mary Jane
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Took a while for my room to cool off, but if I did, so, I made sure that the AC stayed on the whole time. But the elevator and all the halls were super hot, it was horrible.
David
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and quiet! Friendly check in.
Viviana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo bien pero el recepcionista no fue amable
Rosella
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots of parking
Rosella
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was good
Taylor
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff genuinely friendly
roberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay
Cheydene
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay
Doreen Van
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stay at this location because it’s next door to the climbing gym. Love the area! No complaints. We don’t eat at the restaurant so no comments regarding that.
Chastity
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and the rooms were clean and comfortable. I liked that there was a restaurant in the facility, and the added entertainment room was nice. The only item that may need attention are the hallways to the rooms. They dont seem to be air conditioned so were quite hot and humid.
Jose
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Byron
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
TAMMY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is very clean, and the bedroom is cozy and comfortable.
Ashleigh
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Halls were warm, rooms were very nice. Paid breakfast was good service but salty.
manjusha
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was ok
Taylor
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Desk clerk was awesome
John
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was pretty good.
Number of reviews per page
20
40