8.2
Very Good
From 162 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Hotel Umu

Number of reviews per page
20
40
Top reviews
Charles
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A
jose
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.
GONZALO
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

a bit old in infraestructure and lack of plugs for work in the room
Joao
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good place
alzira
icon-Leisure
Leisure
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
Michael
4.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
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Russell
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Only this was spa is offsite
Eldo
icon-Leisure
Leisure
8.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
luis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

nice
Gregory
8.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
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keith
8.0
/10
Reviewed 323 week(s) ago

Hotels.com verified review

Good for one night but no restaurant.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs
Don
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.
Verified traveler
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Front desk staff were very helpful re restaurants, activities, train schedule. The hotel is not convenient to the historic area of the town, about a half hour walk. It was hard to find initially. Nice room, good service, but not convenient.
Mariana
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

A cute hotel with everything you need. Within walking distance you can find 3 large supermarkets to buy water, snacks and at Pingo Doce you will find a large lunch selection. The rooms were spacious, and the bed was very comfortable. Love the little desk area next to the window, you can work and enjoy a nice view outside. The breakfast was good, with a variety of fresh fruit, cake, juice, eggs and bread. There was something for everyone. All around we enjoyed our stay at hotel umu.
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CHARLES
6.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Dated rooms in need of renovation urgently. Excellent staff, friendly e very helpful. Food at the snack bar very good.
jose manuel
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

El hotel esta bien, hace años que lo visito y me gusta , pero me parece de muy poca clase por no decir otra cosa que cobren la botella de agua grande a 4€. Cuando me iba a dormir pedi una en recepcion y eso me querian cobrar 4 €. Logicamente le dije a las chicas que me parecia un robo y fui a coger la que tenia en mi coche. Creo que es abusivo cobrar esa cantidad por algo que es necesario. El personal muy correcto siempre.
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Alvaro
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mejorar el baño, arreglar defectos del baño
Stefan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Das Hotel liegt etwas außerhalb vom Zentrum, das hatten wir allerdings im Vorfeld gewusst. Preis-Leistungsverhältnis war gut. Sehr nettes Personal an der Rezeption.
Number of reviews per page
20
40