They never disappoint! The hotel is gorgeous, the staff is so sweet, the food is delicious….we don’t stay anywhere else when we come into town!

Great place

Booked this room MONTHS ago … when I went to check in @ 3 I suddenly found myself wondering if I even had a room. After several minutes of searching the manager was finally called. He was able to “find” my room but I had paid for a corner king suite with full windows and a view of the water - that is not the room I got. It was by the elevators, had a few windows and the view of the water was obstructed. Very disappointed and still paid my original price.

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Great breakfast and dining facility. Convenient to cruise ship. However room had very poor lightning. Needs updating.

Location right next to the train station was so convenient.

Loved the hotel; nice full gym; large rooms; comfortable beds; excellent location to football stadium and light rail ( to and from airport); quiet, and located walking distance to Pike market

We had a two bedroom suite. It was well appointed and clean with a huge corner window overlooking Lumen Field. It was nice having 13 Coins restaurant in the building and we were able to easily walk to WaMu. This is not thr hotel's fault, but my main complaint was getting there by car on a game day was trecherous and took about 45 minutes to go 8 blocks. Once at the hotel, I paid $65 for ther guest garage parking, but it was full. The free cocktail reception was nice and the breakfast was very nice. All clean an fresh. full. WA Mueasilwapp]

This was a lovely hotel. Has indoor swimming pool and outdoor patio area. Breakfast omelettes were very good. If you are a sports fan across street from both stadiums. Free shuttle to major points of interest. Restaurant in hotel was excellent with breakfast all day. Room cleaning at request but very responsive. Would stay there again. Also train station across the street.

It was so easy to walk to and from WAMU Theater for a concert. We were upgraded to the City View Penthouse and it was amazing. The beds were so comfortable, the view was incredible, especially at night. 100 % recommend.

We loved the corner suite with the views!

We arrived late by train and had a two-minute walk to the hotel, so location was perfect. Hiked the waterfront to the monorail and took that to the Chuhuly Museum for the day. Hotel held our luggage for free and we picked it up in the afternoon and walked over to our train. I found it very convenient. Downside is limited options within walking distance, although Chinatown is pretty close.

Having to use your room card to access and use elevators was a bit of an inconvenience, but understandable being so close to sporting facilities. But mainly, there was no privacy as the bathroom door was a "barn-type" slider with gaps on either end, non-lockable, as well.

Customer service was great! Front desk was very helpful as was the cleaning staff. Amenities were a big plus with the included breakfast and happy hour. Also the location is great for walking to baseball or football games and surrounding food options. Pioneer Square has really cleaned up and was nice to walk through during the day. Would definitely stay here again.

Location where event was held

This was very conveniently located for our event with hotel parking being a big plus. The room was quiet and the staff friendly. Breakfast left a lot to be desired as well as the attached restaurant, but there were other closely located options for food and drinks.

Great location for walking to events. Close to the water, beautiful room, comfortable. Didn't like the fact that guests of the hotel aren't guaranteed a parking space in the garage when other events are happening in the area.

It was a clean room. However I found the parking to be very expensive and if you couldn’t fit into the underground parking you were forced to find a place downtown and we ended up having homeless ppl parked beside our vehicle for our stay so we were worried about our vehicle and the closest parking for us was about 10 mins walk away. As well when it was time to unload and load here were no spots out front.

Multiple things not working in the room, poor customer service and lack of accommodations.

Everything was amazing