Excellent location and staff service

Excellent

Great location and hotel staff is very helpful. Ahmed was always so pleasant and Ali is very nice.

Great hotel. Will be staying there again for sure.

The VIP access did not meet expectations, as the restaurant was unaware of it. Additionally, the hotel did not provide us with any information regarding recreational facilities, local attractions, or nearby shopping centers. On a positive note, the hotel was clean, well located, and the room offered a pleasant view.

Ideally situated to port

Good location

Very nice clean and friendly staff

Air condition was terrible

The staff were great. Theybwere very nice and helpful.

Location is great. Close to Taksim square, galata tower and galata bridge. Hotel is just across the street from the galata port cruise terminal.

Had a great stay. The location was great and walking distance to many places. They had US ports that saved me to iron my hair. All the staff was very friendly.

We stayed before our cruise. The staff is amazing, in fact one of them helped us with our luggage agents boarded the ship. The room was modern with room darkening coverings. After our long flights we had an excellent night's sleep. On top of that, the hotel is just across the street from the cruise terminal.

Everyone was so polite, helpful and friendly . They gave us a room upgrade. Location was perfect.

Service and location were exceptional! The shower was strangely buil, no door and overflowing. Bed linens somewhat could be improved in terms of being breathable. However the hotel staff was amazing and all little inconveniences and discomfort mentioned above are disregarded for the stellar service we were granted . Restaurant on the top floor was amazing. Food, the view, the service-top notch!

Very close to galateport.

Nice hotel nice location nice stuff. This is my third time there and it would not be my last.

Check in by Yigit was super fast and he offered us a room upgrade to a more spacious room. The luggage attendant was very informative. The hotel breakfast was amazing, comparable to cruise ship buffet breakfast. It’s very convenient to stay if you’re boarding or disembarking from a cruise since it’s right across Galataport. It’s a convenient location because in front is a tram and other public transit options. I mainly walked, it’s about an hour walk to main tourist attractions; it sounds far to walk but I feel I experience more of the city this way.

This is my second time staying at the hotel they upgraded my room with no extra charge. The staff is friendly and wonderful and I’m going back next month and I will stay at this hotel again.

Front office Staff was very helpful and polite. Cleaning was zero, bathroom was full of hair when we enter the room