7.8
Pleasant
From 49 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Bennetts Hotel

Number of reviews per page
20
40
Top reviews
Tonya
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

1st night room was dark, & got migraine trying to work - room had had a dim ceiling light that was buzzing, no working bed light or bathroom light. The basin light worked that I left on to try to get me some light in the room. The shower curtain pole fell down when having a shower. And the only place for my shower produces was on the toilet cistern. The toilet had no toilet seat so had to be careful they did not fall into the toilet. Following morning I complained and said that if these are not fixed today, I would have to move hotels. I returned back and the bedroom ceiling light and shower screen was fixed. Which I could live with. Still no bedside light meaning you had to walk across the room and try to find the light switch if you needed to get up in the night. I overcame this by leaving the bathroom door open where there was natural light. Also bathroom light and toilet seat was not fixed which was not a big problem. The hard, lumpy pillows and bed were not very comfy. Also, no pat testing labels on any electrical items. I would have given this 1 star if they had not fixed the ceiling light and shower screen. Bennetts Hotel has free parking (parking register not working), and pleasant staff and in a great location for me. I didn't had chance to try their restaurant whilst staying there. I will be travelling to Long Eaton every month for the next 2 years, I will not be staying at the Bennetts Hotel again. I might return only to try out their Indian restaurant.
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Cheryl
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I stayed for 2 nights it only a 20 minute taxi ride to Nottingham centre which is just like home. And we had food 1 night In the restaurant and it was lovely large portions as well. Local pubs cheep and friendly. Perfect if going to the spar which is 3 minutes walk away would stay again.
Anthony
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff were friendly and the food was fine. Bed was very low to the ground and the mattresses was worn out. No hot water via tap or shower in the morning even after running either for 5 minutes each. No staff at reception and no time to wait, so left sweaty!
Helen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Booked a room to sleep 3 for my teenage daughter and myself, but there was only 1 bed
Pete
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Comfortable bed good shower had a lovely evening meal very friendly helpful staff stayed two nights worked for us
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I stayed here for one night as I was in the area & the rate for the room was cheap enough for me to stay (. £40 for one night with private bathroom). I found the staff very professional, polite & happy to help. I ate in the restaurant also and enjoyed my meal & cooked breakfast the next morning all at a of reasonable price. However the downside to this stay was the condition of the shower in my room. It was not in great condition and basically unusable unless you held it over you with one hand. I found the room pretty cheaply put together & the bed not the best, For the price it was ok for one night but I would not have struggled staying more than one night. Over all I enjoyed my stay.
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Verified traveler
icon-Business
Business
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Seemed to be clean, but otherwise dire. No hot water for a shower either in the evening or morning. Bed was all springs and I resorted to trying to sleep on the pillows. Kettle didnt work. Toilet didnt have a lid. Room next to a staff room and disturbed by people going in and out of that loudly. When I checked out they took my key without a word. Feedback didn't seem welcome.
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WILLIAM
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Brilliant hotel for the price. Excellent service, they even held the kitchen open for 30mins longer so our daughter could eat as she was arriving late. You also get 15% off the lovely food in the restaurant
Kisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Our stay here was perfect for what we needed. It was quiet, clean, and the staff were helpful and friendly.
Bamini
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

It was a nightmare cold freezing tv was too far from bed Couldn’t shower with standing broken one
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The staff were very friendly and welcoming. Our room was very big. Convenient to town centre.
Kevin
icon-Business
Business
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It was awful. Door or room had been kickrd in, bed & bedding ripped and foos on wall. When i went to look for staff there was no one available. The pictures that are advertised on the website are not what I witnessed.
david
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

exactly what we wanted in a hotel clean friendly , parking and close to the town
lucie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

lovely staff but hotel needs updating as wear and tear is pretty noticeable. windows couldn't be closed so was very cold. and the bed was very uncomfortable.
Ewan
icon-Leisure
Leisure
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good for a fairly-priced place to stay in the area, only complaint is the odd bathroom/toilet layout alongside shower and sink water constantly running hot/cold.
Gabriele
icon-Business
Business
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Quite tired and not the cleanest, but the room was very large fitting a king size and two small beds
Steven
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is absolutely fine for a basic stay. The room was clean and, road noise aside, reasonably quiet. The mattress was not the most comfortable, but I slept well on it. Breakfast was individually cooked, albeit fifteen minutes later than promised, and staff were often attentive. If arriving by car, the car park is small, unlit, and can’t be accessed from the main road other than by following the maze of one way streets round the block!
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Andy
icon-Business
Business
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Small carpark need to make sure you put in your registration number on the tablet. Quick check in most information given Room was at the top of the hotel no lift just stairs a few flights too ! Room was a big size Clean but a bit worn looking. Bed was comfortable enough Wifi excellent Shower was hot and powerful Breakfast not included Evening meal was good Plenty of choices and residents get a discount too ! Location close to the town center and the river. Would probably stay again if in the area.
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Dave
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The room was clean as was the bathroom. The rain shower was a delight. The mattress and pillows however, were obviously cheap and didn’t provide the best comfort. The staff were kind and friendly.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Absolutely awful, holes in the wall, wallpaper held up by sellotape. Whole place felt very unsafe i ended up checking out and not staying.
Number of reviews per page
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40