Light was burned out on one side of the bathroom mirror. Bathroom exhaust fan was extremely loud. In room refrigerator was also very very loud. The rest of the room was very comfortable. The bed was very comfortable as well.

The property was decent but I’ve never heard of a hotel charging $30 for and earlier check in request or a later check out (an hr). Seems greedy and not customer friendly for long term loyalty

My husband, a few friends, and I took a trip to Buffalo from Brooklyn, NY, to attend the Bills game. We had a fantastic time at this hotel. It was super cleaned. The beds and pillows were extremely comfortable, and it was conveniently located near stores. We will definitely stay here again.

Great

Clean room, easy check in/out. hotel is accessible to many restaurants and shops

The place should be really good, and on first glance it looks like it will be. However, a lot of the details are poorly executed, and within a few more months the place will be dingy because the cleaning efforts are minimal. That's going to catch up to them. We had a unique situation that they refused to help with - and that's their right, but a bit of kindness and help to a family in a pinch would have gone a long way. There's no free breakfast at any hotel that has wowed me and this one was below average. There are enough restaurants in the immediate area. The place is still new and worth a stay for a night or two but don't be surprised if he starts seeing the wear and tear of modest maintenance and cleaning efforts within the year.

Good place to no issues at all

Friendly

Everything was good, need more seating in the breakfast area

It was pleasant stay

The shower was not thoroughly cleaned prior to my arrival. It had a foul smelling odor and staining on the floor. Needless to say I wore flipflops while bathing. Also when I examined the bathroom towels 2 of them were used, and unclean. The room should have been thoroughly inspected before I checked in at the hotel. I was disappointed at how unsanitary the bathroom was but the bedroom area was comfty, clean, and cozy.

Clean room and great staff. Quiet and convenient.

Good

This is the 4th time we’ve stayed at this property and every time it gets a little rougher. Overall stay was fine. One big draw back is the cleaning staff. They are nice,I guess, but very unapproachable and they repeatedly tried to enter our rooms to give towels, but did not properly announce their entry. We travel with our dog and she is very well behaved and every single morning the cleaning staff would be posted up outside our room and when we would leave the hotel rooms they would uninvitingly stare at us and get too close. I believe this hotel needs some more up keeping and cleaning between stays done. We love the area and love that it is dog friendly. We just wish the staff was more friendly. 2.5/5 rating overall.

Everything was very clean. The breakfast was fine—a little more variety with sugar substitutes, jams, having decaf as well as regular would have been nice.

Hidden gem. Stayed just for one night since close to UBuff (north campus), but clean modern room, friendly staff, & nice breakfast was included with our room booking. Better than other local stays we’ve had this year. We will definitely return.

Nice place

I llike almost everything butttttttt the breakfast was terrible....they need to cook more time the eggs, sausages, and bacon pleaseeeeee

Hotel is close to shopping places, almost a half hour far from N falls. Good breakfast choise, confy bed, nice stay. Recommended.

Lobby was clean and front desk was easily acessible