Toilet water was running. Maintenance came to fix but next night happens again. Not really enjoyable after overnight flight.

Location is great, very close to a metro line, tour buses and regular buses. Booked a double room and got a twin. The bathroom door in the room did not close and neither did the shower door meaning the bathroom floor had a lot of water each time the shower was used.

Great location / experienced another part of Lisbon while metro is at your doorstep to discover key tourist spots.

En général ça s’est bien passé mais différents trucs ne fonctionnaient pas Ex le réfrigérateur ne fonctionnait pas Le drain de la douche ne s’écoulait pas très rapidement , ce qui pouvait causer un débordement Problème de connexion avec le téléviseur

The first lady at check-in was very kind and upgraded us to a nicer room, which we appreciated. Unfortunately, once we got to the room the AC wasn’t working. We called twice for maintenance, waited over an hour and a half, and no one ever showed up. I had to go down to the lobby myself in 30°C heat to resolve the issue. After that first encounter, the other staff were extremely rude and condescending, treating me as if I was being disrespectful when all I wanted was a working AC. They even implied it was my fault for not knowing how to use the thermostat, which was properly set. Their final “solution” was to downgrade us to a smaller room with AC. Overall, very disappointing experience considering the service and the way we were treated.

Do not recommend

Staff at concierge was super helpfull and friendly. Breakfast was great. Easy access from airport.

Woman at front desk in late afternoon - early evening is not happy and not friendly. The one at the left at smaller station.

great lowkey hotel

Close to resturants

Some ladies at the front counter, weren’t friendly but the new lady that’s been there Two months was very friendly. The shower had mold in it.

Great location, excellent staff and spacious rooms at a reasonable cost. Would highly recommend and visit again! Thanks all!

Nice =P

It was a great place to be and close to center of Lisbon with a short walk. The area is super quiet and easy to get to.

We have stayed at this hotel a number of times and have decided to stay elsewhere when in Lisbon. The parking garage is very tight to get a car parked or to get out.

The service was wonderful. Very clean and quiet hotel. Nice breakfast. Fantastic location. Close to everything. Walkable.

Great hotel, steps from the metro! Super clean and friendly staff!

Staff was friendly and helpful

Close to breakfast places. Our safe in the room didn’t work and we notified the front desk but it was never remedied.

Ladies at the front desk very helpful and friendly room was clean area is great only a block from metro very convenient