Dear Sir/Madam, Warm greetings from Ibis Pontianak City Center! Thank you for your excellent rating. It is a pleasure to know that you enjoyed your stay at our hotel. We are delighted to know that you had a memorable experience, and that our service, with its signature Ibis hospitality, made your stay even more enjoyable and memorable. Thank you again for your feedback. We all look forward to welcoming you back to Ibis Pontianak City Center on your next visit to Pontianak. Sincerely, Ulysses Jeffrey, General Manager.