Thank you very much for this detailed and valuable review. We apologize for the numerous inconveniences you experienced during your stay with us, from the cleanliness of the balcony, corridors, and lobby tables to issues with amenities such as a broken bidet, stained hot water kettle, slow hot water in the bathroom, and a lack of variety of TV channels. We sincerely appreciate your feedback. Our team will follow up on all the issues you raised to make comprehensive improvements and ensure that the same issue does not happen again in the future. We also sincerely appreciate the hospitality and friendliness of our receptionists, which has driven us to continue to provide the best service. We sincerely hope to welcome you back again and to provide an even better stay experience according to our standards.