My husband and I stayed at Sheraton Beach Resort, Kuta, Bali from 10th to 12th of October. We were a bit disappointed when we got to know we have no ocean views as I booked the room with ocean view in June for my baby’s birthday, but we couldn’t go as my dog was really sick, so we postponed the hotel to October around my birthday on the 11th. I requested for an upgrade and I was willing to pay for it. But sadly their hotel was fully booked. The room was nice and sufficient. But when we walked into the room on the evening of 11th I was surprised to find it beautifully and thoughtfully decorated with banner and balloons and cards and flowers, and they even left a tiny cake in the refrigerator for me! It was very touching and exciting at the same time. I would recommend this hotel as the service is great and the staff is courteous and kind. Thank you

When my order of white rice arrived late, the chef immediately came over to apologize, even though it wasn't that late. Furthermore, since we were checking out that day, the chef offered me some bread for our travel supplies, along with drinks and iced coffee. 5-star service, an exceptionally good hotel and service.

Very clean hotel, close to Kuta Beach and mall 👍🏻

The right choice to stay at Sheraton Bali, got an upgrade to a suite, the room was really cool, spacious with a sea view, got a complimentary cake for our wedding anniversary, the hotel staff were all friendly, the food was delicious, it was great. Thank you Sheraton 🥰🫶🏻

Our stay here was wonderful, especially when we were upgraded to an ocean suite. The view was stunning, the room was spacious, the food was varied, and the staff was very friendly and welcoming to children. We'll definitely be back 🥳

A very pleasant stay. Everything is ok.

Very strategic location, friendly service. Breakfast menu is quite varied.

Easy check-in and check-out, friendly service, and a great location.

Overall a great stay at Sheraton Kuta. Can't wait to stay there again!

Perfect hotel and make me wanna come back

always go to Sheraton when visiting Kuta. the best hotel on the coast of Kuta Beach, Bali.

Impressive experience room upgraded to suite, strategic hotel next to beachwalk. Thank you very much for giving a pleasant and memorable experience ☺️🙏🙏

Greatt Experience

Nice place. Close access to Beach Walk. Cool.

The staff are all friendly. The room is clean, the view is coincidentally an ocean view, it's in a mall

The hotel is very homey. I love the ambiance, the friendliness of the staffs, and the swimming pool. One of the best in Bali! Very strategic too. However, I wish there were more spices/flavors on the food for breakfast because a few of the food are a little bland.

excellent service, especially the service in the restaurant

Amazing place to stay, just right front of Kuta beach

The staff is very friendly and very helpful with the check-in process. I like the location, not far from the beach and in the same area as the mall. The best.

Nice hotel, surely want to come back soon. All my family is very happy to stay.