Dear Valued Guest, Thank you for sharing your review. We are delighted to hear that you were satisfied with our location and that it was suitable for your meeting. We look forward to welcoming you back on your next visit. Best regards, Lenny Apariyanti, General Manager

Dear Valued Guest, Thank you for sharing your memorable experience. We are delighted to know that the comfort of our rooms, the variety of breakfast, and the location near MOI and Lotte Mart added value to your stay. We sincerely hope to welcome you back again soon. Best regards, Lenny Apariyanti, General Manager

Dear Valued Guest, Thank you for sharing your review. We’re delighted to know that your overall stay was pleasant and that you would recommend us to a friend — this truly means a lot to our team. We look forward to welcoming you back on your next visit. Warm regards, Lenni Apriyanti General Manager

Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience caused with the bathroom and the delay in receiving the items and towels, which do not reflect the standard of service we strive to provide. We have forwarded your comments to our housekeeping and front desk team for immediate follow-up and improvement to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Lenny Apariyanti, General Manager

Dear Mr. Agung, Thank you for your review and compliments. We are delighted to hear that the comfort and cleanliness of our hotel made you decide to stay with us again. Positive feedback like this motivates our team to maintain the quality of our services and provide the best experience every time you stay. We look forward to welcoming you back to él Hotel Jakarta again. Best regards, Lenny Apriyanti, General Manager

Dear Valued Guest, Thank you for your positive review of él Hotel Jakarta. We are delighted that you were impressed with our friendly and satisfactory service. We look forward to welcoming you back again and providing you with an equally impressive experience on your next visit. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for sharing your memorable experience with Hotel él Jakarta. We are very glad that you enjoyed the taste and variety of our breakfast menu. We look forward to welcoming you back again for an even more meaningful stay. Best regards, Lenny Apriyanti, General Manager

Dear Valued Guests, Thank you for choosing él Jakarta Hotel as part of your special wedding. We are delighted that you were satisfied with our service and accommodations. We have also received feedback regarding the long waiting times for the elevators, which we will take into consideration for the comfort of all our guests, especially during peak times or during important events. Thank you once again for your trust and we look forward to welcoming you back again in the future. Best regards, Lenny Apriyanti, General Manager

Dear Valued Guest, Thank you for your wonderful review of Hotel él Jakarta. We are delighted to know that your stay was a wonderful experience and left a positive impression. Such compliments are a great motivation for all our team to maintain and improve our service quality in the future. We sincerely hope to welcome you back for another wonderful stay. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for taking the time to share your experience at Hotel él Jakarta. We are delighted that you enjoyed our delicious and varied breakfast. Regarding the breakfast fee for children, please be informed that as per hotel policy, children aged 5 years and above will be charged extra for breakfast. We appreciate your understanding and look forward to welcoming you and your family back for another memorable experience in the future. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at él Hotel Jakarta. We are delighted that you were satisfied with our service and facilities. We apologize for the inconvenience caused by the condition of the swimming pool floor and the difference in the room photos displayed on Traveloka. We have forwarded your feedback to our Engineering and Marketing teams for immediate action to prevent such incidents from happening again and to improve the room images to reflect the current situation. We hope that this incident will not jeopardize your trust in us, and we will ensure that your next stay will be an even more enjoyable and safer experience for you and your family. Best regards, Lenny Apriyanti, General Manager

Dear Valued Guest, Thank you for sharing your experience staying at our hotel in Jakarta. We are delighted that you enjoyed your stay, whether you were traveling alone or with your family, and that you appreciated our excellent location, friendly and attentive service, and diverse menu options. Your positive feedback will inspire all our staff to strive to provide the best service to all our guests. We look forward to welcoming you back again. Thank you! General Manager Renee Africati

Dear Mr. Ricky, Thank you for sharing your positive experience at éL Hotel Jakarta. We’re delighted to know that you enjoyed our cleanliness and the wide variety of tasty breakfast selections. Your kind words are truly appreciated and will inspire our team to maintain and elevate our service standards. We look forward to welcoming you back for another pleasant stay. Sincerely, Lenni Apriyanti General Manager

Dear Valued Guest, Thank you for taking the time to write a positive review of Hotel él Jakarta. We are delighted that you were satisfied with our clean rooms, prompt service and comfortable facilities. Your comments regarding the comfort of our bathrooms, the quality of our towels and the easy access to shopping malls are a great encouragement for us to continue to maintain our excellent service standards. We look forward to welcoming you back soon for a pleasant stay. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for sharing your experience staying at our hotel in Jakarta. We are delighted that you enjoyed our excellent location, excellent facilities and the variety of food at our restaurant. Your positive feedback motivates all our staff to strive to provide the best service and experience to all our guests. We look forward to welcoming you back again. Thank you! General Manager Renee Africati

Dear Valued Guest, Thank you for sharing your experience at Hotel él Jakarta. We are very glad that you were satisfied with the service and friendliness of our staff. We have also noted your feedback regarding the accessibility of the basement area, which is quite far. We will consider this together with the relevant team to provide better comfort and facilities for other guests in the future. We sincerely hope to welcome you back again for the best possible stay experience. Best regards, Lenny Apriyanti, General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Hotel él Jakarta. We apologize for the inconvenience you experienced with the delayed check-in and check-out procedures, as well as the food quality that did not meet your expectations. Your feedback is very important to us, and we will immediately follow up with the front desk and kitchen team to improve our service efficiency and food quality in the future. We hope that you will give us the opportunity to provide an even better experience on your next visit. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for taking the time to write a positive review regarding your stay at Hotel él Jakarta. We are very pleased that you enjoyed our spacious room, cleanliness and excellent location with easy access to various attractions. We look forward to welcoming you back soon for a memorable stay. Best regards, Lenny Apriyanti General Manager

Dear Valued Guest, Thank you for your positive review of él Hotel Jakarta. We are delighted to know that our team's excellent service and prompt response have made your stay comfortable and addressed your concerns. We remain committed to maintaining our high quality of service to ensure that all our guests feel safe and cared for throughout their stay with us. Best regards, Lenny Apriyanti, General Manager

Thank you for your kind comments Soraya. We are very glad that you were impressed with the cleanliness of our hotel and the friendly service of our staff. We will do our best to provide you with a comfortable and memorable stay. Thank you, Lenny Africa, General Manager of eL Hotel Jakarta - Kelapa Gardens Thank you.