V Hotel Bencoolen

Explore V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (3,991)
Other sources (1,001)
8.6
Very Good
From 3,991 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (87)
Staff Friendliness (77)
Distance to City Center (72)
Surroundings (72)
Bedroom (66)
Bathroom (66)
Wifi (63)
Hotel Area (54)
Ambiance (53)
Check-in/out Time (52)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 hour(s) ago
The service was excellent. I met a staff member named Mr. Benson. We had no issues, and checked in at 2:00 PM and were given a 30-minute check-out time, which is usually 11:00 AM (unlike in Indonesia).
Translated by Google Icon
See original
Find this review helpful?
i***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Strategic location, clean, good hospitality
Find this review helpful?
Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you appreciated our strategic location, cleanliness, and the hospitality provided by our team. At V Hotel Bencoolen, we strive to create a welcoming environment for all our guests, and it is rewarding to know that we met your expectations in these areas. Your kind words motivate us to continue delivering exceptional service. Should you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 day(s) ago
This hotel no longer provides drinking water. There are only dispensers on the back of the first floor and on the third floor by the swimming pool.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Thank you for your email regarding the availability of drinking water at our hotel. We appreciate your feedback and understand that access to water is an important aspect of our guests' comfort. I would like to clarify that while we have transitioned to using dispensers located on the first floor and third floor by the swimming pool, we are committed to ensuring that all our guests have easy access to drinking water throughout their stay. Your comments will be taken into consideration as we continuously seek ways to improve our services. If you have any further suggestions or require assistance during your stay, please do not hesitate to reach out. Thank you once again for your valuable input.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Staff friendly. Location near MRT. Check in and check out are seamless.
Find this review helpful?
Accommodation's Reply
17 Dec 2025
Thank you for your kind feedback regarding your recent experience with us. We are delighted to hear that you found our staff friendly and that our location near the MRT was convenient for your travels. We strive to ensure a seamless check-in and check-out process, and it is gratifying to know that we met your expectations in this regard. Your comments are invaluable as they motivate our team to continue providing exceptional service. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon.
Khrisna I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel staff was friendly during check-in. The hotel's location is very strategic, allowing you to reach Singapore's most popular tourist attractions within walking distance while enjoying the city atmosphere. It's close to both the bus stop and the MRT station. Getting around is easy and there are plenty of options. Recommended for backpackers visiting Singapore.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff friendly during your check-in and that our strategic location contributed positively to your stay in Singapore. We strive to provide our guests with easy access to popular tourist attractions, and it is gratifying to know that you enjoyed exploring the city atmosphere while having convenient transport options nearby. Your recommendation for backpackers is greatly appreciated, and we will continue to enhance our services to meet the needs of all our guests. If there is anything further we can do for you or if you have any additional feedback, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!
Akyessi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was very clean, the service was excellent, and the location was great, close to the MRT. I would definitely return if I were in Singapore again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our rooms clean, enjoyed the excellent service, and appreciated our convenient location near the MRT. Your satisfaction is our top priority, and we are thrilled to know that you plan to return during your next visit to Singapore. We look forward to welcoming you back and providing you with another exceptional experience. If there is anything specific we can assist you with in the future, please do not hesitate to let us know.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location. The AC in the room is very cold. The door and road noise are a little less soundproof, but it's still okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Dec 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We truly appreciate your insights. We are pleased to hear that you found our location strategic and convenient. However, we apologize for any discomfort caused by the air conditioning in your room being too cold. Our team will review the settings to ensure a more comfortable environment for our guests. Additionally, we acknowledge your comments about the door and road noise levels. While we strive to provide a peaceful atmosphere, we understand that soundproofing can sometimes be an issue. Please rest assured that we will look into potential improvements in this area. Your feedback is invaluable as it helps us enhance our services and guest experience. If there is anything else you would like to discuss or if there’s any way we can assist you further, please do not hesitate to reach out. Thank you once again for your input.
M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very friendly and helpful staff. room bit small but ok since I just need it for sleep. convenient since very close to MRT Bencoolen. i would love to stay here again.
1 people find it helpful
Accommodation's Reply
19 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and helpful, as we strive to provide exceptional service to all our guests. We appreciate your feedback regarding the room size. While we understand that it may feel a bit small, we're glad it met your needs for a comfortable night's sleep. It’s also wonderful to know that our location near MRT Bencoolen was convenient for you during your stay. We would be thrilled to welcome you back in the future! Should you have any specific preferences or requests next time, please do not hesitate to let us know. Thank you once again for your kind words and support.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.
Find this review helpful?
Accommodation's Reply
15 Dec 2025
Thank you for taking the time to share your experience with us. We are thrilled to hear that this is your third stay and that you continue to enjoy our clean accommodations, convenient location, and welcoming staff. We appreciate your kind words about Mr. Benson; he is indeed a valuable member of our team who goes above and beyond to ensure our guests have a pleasant experience. I will be sure to pass on your compliments to him. Your feedback is invaluable as we strive to maintain high standards for all our guests. We look forward to welcoming you back for another enjoyable stay in the future!
Ripi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Right in front of the hotel door, across the street, Bencoolen Mosque and near the bus terminal and MRT.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Dec 2025
Thank you for your email and for sharing your thoughts regarding the location of our hotel. We appreciate your feedback and are pleased to hear that you found our proximity to Masjid Bencoolen, as well as the nearby bus terminal and MRT station, convenient. We strive to provide our guests with a comfortable and accessible experience, and it is rewarding to know that our location has met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out. Thank you once again for your valuable input.
Teja N. M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel’s location convenient and that our team, particularly Henry and Benson, provided you with friendly and helpful service during your check-in and check-out. Your feedback is invaluable to us as we strive to maintain high standards of hospitality. We look forward to welcoming you back on your next visit.
Rani Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel location is great, next to MRT Bencoolen exit A, in front of mosque, 200 meter seven eleven, the environment is also best. The room cleanliness is good.
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel’s location convenient, especially with its proximity to MRT Bencoolen and local amenities. We also appreciate your kind words about the cleanliness of our rooms. Our team works diligently to maintain high standards, and it is rewarding to know that their efforts have made a positive impact on your experience. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
A***t
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Near MRT DT21 Bencoolen. Unlike other areas, Bencoolen is a calm area, not too crowded.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Thank you for your feedback regarding the Bencoolen area, particularly its proximity to MRT DT21. I appreciate your insights about the environment, noting its calmness and less crowded atmosphere compared to other locations. Your observations are valuable as they help us understand the unique characteristics of different areas. We strive to create spaces that cater to diverse preferences, and it’s encouraging to hear that Bencoolen stands out in this regard. If you have any further thoughts or suggestions, please feel free to share them. Your input is always welcome as we continue to enhance our offerings.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is quite spacious. Bed and bathroom are clean.
Find this review helpful?
Accommodation's Reply
05 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you found the room spacious and that both the bed and bathroom met your cleanliness expectations. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice place, nice area. All staff very friendly.
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you found our location appealing and that our staff made a favorable impression on you. At V Hotel Bencoolen, we strive to create a welcoming environment, and it is rewarding to know that our efforts have resonated with our guests. Your kind words will certainly motivate our team to continue providing exceptional service. We look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.
Bui N.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Next to the hotel is MRT and bus, very convenient to move. This area is very close to everywhere, Chinatown, Merlion, Outram Park, Bugis... in general very convenient. The room service is ok, there are good amenities such as hot and cold water, wifi, toilet spray, refrigerator. The staff is very friendly. Especially Mr. Danson, very supportive. Breakfast is acceptable, not too many dishes. In short, it feels comfortable.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, with easy access to public transportation and nearby attractions such as Chinatown, Merlion, Outram Park, and Bugis. We appreciate your positive comments about our room service and amenities. It is wonderful to know that you enjoyed the comfort of our facilities, including hot and cold water, Wi-Fi, toilet spray, and refrigerator. I am particularly pleased to hear that our staff made a positive impression on you. Mr. Benson will be thrilled to learn that his support contributed to your enjoyable experience. We also appreciate your input regarding breakfast. We continually strive to enhance our offerings and will take your comments into consideration as we look for ways to improve. Thank you once again for your valuable feedback. We hope to welcome you back in the future for another comfortable stay.
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Location was very strategic near MRT station, bus stop, taxi stop, mini market, and food court. Surrounding ambience was nice and safe.
Find this review helpful?
Accommodation's Reply
25 Nov 2025
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location to be strategic, conveniently situated near the MRT station, bus stop, taxi stop, mini market, and food court. We strive to provide a welcoming and safe environment for all our guests, and it is encouraging to know that you appreciated the surrounding ambience. Your insights are invaluable as we continue to enhance our services and offerings. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Verified Traveler
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
Very small room. Cannot breathe. No water bottle due to "go green" concept.
1 people find it helpful
Accommodation's Reply
24 Nov 2025
Thank you for sharing your concerns regarding the room conditions. I sincerely apologize for the discomfort you experienced due to the small space and lack of water bottles. Your feedback is invaluable, and I understand how important it is to have a comfortable environment. We are committed to ensuring that all guests have a pleasant experience, and I will certainly bring this matter to the attention of our management team for further consideration. In the meantime, if there’s anything else we can do to improve your stay or if you require assistance, please do not hesitate to reach out. Thank you once again for your feedback.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel is comfortable and close to the MRT station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations comfortable and appreciated the convenient proximity to the MRT station. Your insights are invaluable to us as we strive to enhance our guests' experiences. Should you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back in the future.
r***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Cool hotel, very strategic
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location to be strategic and convenient. At V Hotel Bencoolen, we strive to provide an exceptional experience for all our guests, and your feedback is invaluable in helping us achieve that goal. If there are any specific aspects of your stay that you particularly enjoyed or areas where we can improve, please feel free to share. We hope to welcome you back soon!
Number of reviews per page
20
40