Dear Wan N Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time during your stay with us. Your kind words mean a lot to us, and we can’t wait to welcome you and your family back for another extraordinary stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Valued Guest, Thank you for sharing your feedback and for choosing Mercure for your family stay. We’re delighted to hear that you enjoyed our comfortable rooms, tasty breakfast, and convenient beach access. It’s great to know our location suited your needs with nearby dining and shopping options. We appreciate your comments regarding the TV channels and especially your honest feedback about the Kids Club. We’re truly sorry to hear it did not meet your expectations. Please rest assured that your comments have been shared with our management team, and improvements are being planned to ensure a better experience for our younger guests. We hope to have the pleasure of welcoming you and your family back for an even more enjoyable stay soon. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time during your stay with us. Your kind words mean a lot to us, and we can’t wait to welcome you back for another extraordinary stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time during your stay with us. Your kind words mean a lot to us, and we can’t wait to welcome you back for another extraordinary stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your room did not meet your expectation of having a sea view and that you experienced inconvenience during breakfast due to the crowd. We understand how important these details are to ensuring a pleasant stay, and we sincerely apologize for the disappointment caused. Please be assured that your comments have been shared with our front office and restaurant teams to improve room allocation accuracy and breakfast seating arrangements. We value your feedback as it helps us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Indri, Thank you for taking the time to share your feedback. We’re sorry to hear that the noise from the nearby main road disturbed your rest at night. Your comments are very valuable to us, and we will review our room arrangements and take steps to minimize noise so our guests can enjoy a more comfortable stay. We hope to have the pleasure of welcoming you back to Mercure [Hotel Name] for a quieter and more relaxing experience. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Fenny Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time during your stay with us. Your kind words mean a lot to us, and we can’t wait to welcome you back for another extraordinary stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Dear Theo, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great time during your stay with us. Your kind words mean a lot to us, and we can’t wait to welcome you back for another extraordinary stay! Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach