The atmosphere is comfortable and clean, the hotel facilities are well maintained... except the internet keeps going on and off... Evaluate the internet provider

The service and cleanliness are very good and the check-in - out process is easy and the staff is helpful.

The hotel atmosphere feels like home. All staff from security (P. Joko) to housekeeping staff are alert...

Very satisfying with all the facilities, services, hotel atmosphere, cleanliness, excellent according to its stars.

All good, every time I go to Malang, 101 is always my choice and the service is good, the rooms are spacious, clean, the staff are friendly, the downside is maybe the small front parking lot but it doesn't matter.

The hotel staff was very friendly and helpful. They should consider adding more TV channels.

Very bad experiences. Initially, I took 1 night in a deluxe room. Check-in was safe, when I arrived at the room, I was called that the AC was broken. BTW, why was the room broken and being sold? Okay, finally, an officer moved me to another room on the 8th floor. When I arrived at the room, it turned out the electricity was not working. After waiting for 15 minutes, the officer brought a new room card and it worked. While waiting, I sat on the floor outside the room because there was no light. The next day, I extended another night, because there were no deluxe rooms available on Travelola, so I ended up taking a more expensive executive room. After my activities, I went to the receptionist and chose not to move to the executive class. I was given a new room card. When I entered the room, it turned out the electricity was not working again. I went down and complained because it happened the second time. After waiting for 10 minutes, the electricity was fine. The most annoying incident was when I checked out. My bag was already in the car (online taxi), a receptionist came to the car and asked about the problem with the room towel. I immediately took my bag and asked the officer to check it myself and there was nothing. Here we can conclude the low class service from the hotel staff.

Friendly staff service, close access to everywhere.

Cool as hell. As expected

Cool as hell. As expected

Very nice, comfortable, and close to the city center. We requested a mountain view and the service was amazing. One suggestion: The mattress may be too soft, so it's time to upgrade. Otherwise, very satisfying.

This is my first time here, and my family loves it! The staff is very friendly, and the ambiance is great. Street noise isn't audible from the room, which means the soundproofing is excellent! It's also close to everywhere, making it perfect for older parents who like to walk. The swimming pool is indoor, and it's also kid-friendly, as it's in the same location as Jungle Kid. So far, this will be my first stop for another staycation, especially with my family.🩷

Super friendly staff, the room is as requested, only there is an additional charge for the connecting door, the breakfast is delicious, surprisingly there are instant noodles at the pasta counter haha! The hotel food is also affordable, massage is also available, the location is very close to the station, you can walk to Klojen market, you can also rent a bike at the hotel, there is a comfortable rooftop lounge too, overall it's really good

The hotel staff were very friendly and helpful when checking in. The hotel was very clean and the food was delicious.

I've stayed here twice. Overall, it's good. That's why I stayed here twice. Thank you, 101 OJ.

Highly recommended. This is my second stay there. The hotel is very comfortable and clean. The food is also delicious. Absolutely the best. 🥰😘

We have a wonderful stay here. Best location, near Pasar Klojen. Good view of Kota Malang and some mountains from 101 Rooftop. Tasty and artistic restaurant in front of the hotel. Best experience!

Thank you for the excellent service and stay experience, friendly staff, no hassle during check-in & checkout, next time I want to try another room type, bismillah, I will come back here again, God willing

The hotel was okay, the breakfast was delicious, with plenty of choices, and the service was excellent. If you're planning another trip to Bromo, The 101 Malang OJ is highly recommended.

The staff was helpful with early check-in, and they made every effort to accommodate our room type requests. The rooms are relatively spacious and the facilities are adequate. The location is convenient to tourist attractions like Kayu Tangan, Ijen, and Kawi.