Traveler Reviews Crowne Plaza RESORT GUAM by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
Felicidad
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
From beginning to end everything and everyone were excellent. Property is well kept and the team members were amazing. Every service with a smile.
Drake
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We enjoyed our staff but when we booked the room it was at full capacity whether was inclement . We had the family room and wanted our kids to be able to enjoy the pool unfortunately it was closed . We were hoping to use the pool at a latter time to enjoy the full experience especially since we spent nearly $500 on a room but we were offered any incentive for the pool
Closure
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Scott J
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff were amazing. Rooms and pool and food and amenities were PERFECT. Staff would not let me life a finger!! Thanks for the memorable and meaningful stay. I WILL BE BACK.
Jason
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I expected a much better veiw for a upgradeed room with a king sized bed.
Romerson
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
A little birthday surprise when we entered our room.
Scott
Business with Children
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
All very good
Hinako
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
ホテルでまったり夕日を眺めながらプールで過ごせたのが1番の思い出です。あの夜景は一生の思い出です。
Nyamsaikhan
Friends and Family
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
It was nice
Gary
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Was lovely
Aren
Business with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
I like the location and services. Excellent!
John
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
All around great service, beautifully designed interior and a fabulous room and beach
Verified traveler
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Beautiful recently remodeled hotel with nice pool next to the beach 9.5/10. Hotel room was good size and beds were fairly comfortable and good size. Room had small fridge, bottles of water and heated kettle with coffee/tea. Bathroom was beautifully remodeled with turquoise accents including the shower, which I appreciated the darker color. This also was coordinated with the rest of the room and throughout the hotel. This was probably my favorite thing about this hotel.
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Martin
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Bedding was very comfortable. Room was clean. Staff was friendly. Didn’t mind paying a little extra for the VIP stay, but was a little disappointed that the buffet was not available the day we checked in. My wife is very picky but she also enjoyed the buffet.
Virginia
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Liked the snorkeling area and nice room
Heather
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Good time.
claudia
Family
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Was a great achievement, but when ask for coffee refill never bring cream or Excellent customer service, super good bar service, only when we asked for coffee for the room they only brought 2 individual bags
Russell
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Great location. Nice staff
Patrick
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
I didn't like that the outside bar closed at 10pm. The room size was also a bit small - but it was a nice room.
James
Business
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
I was just there for an overnight trip. The staff was friendly and professional. However, the front desk person was indifferent to my mentioned that there was no hot water for my shower. He gave some excuse about maintenance being done, which i know was not truthful or accurate. Certainly there was no apology. other than “sorry”