Swiss-Belhotel Borneo Samarinda
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Overall Ratings & Reviews Swiss-Belhotel Borneo Samarinda
Traveloka (4,659)
Other sources (41)
8.4
Very Good
From 4,659 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.5
Location
8.7
Service and Facilites
8.5
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (120)
Staff Friendliness (117)
Bedroom (113)
Room Space (107)
Bathroom (102)
Ambiance (98)
Accessibility (96)
Hotel Area (92)
Surroundings (91)
Family Friendly (83)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
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40
Customer reviews
r***a
10.0
/10
Reviewed 6 day(s) ago
Good service, friendly and helpful staff
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Accommodation's Reply
13 Nov 2025
Dear Mr. R*A, Thank you for choosing us as your accommodation in Samarinda. We are delighted that you enjoyed your stay. We look forward to welcoming you back to Swissotel Samarinda Belle Borneo again. We wish you good health and safety. Thank you, Mr. Chairman.
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r***a
10.0
/10
Reviewed 6 day(s) ago
The service is good, the staff are friendly and helpful
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Accommodation's Reply
13 Nov 2025
Dear r*a, Thank you for choosing us as your second home when visiting Samarinda. We are glad you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ANANG T.
8.5
/10
Reviewed 2 week(s) ago
Fun, comfortable, always stay there.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Anang, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda again. Stay safe and healthy everyone! Best regards, General Manager
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ih
indra h. h.
Business
8.5
/10
Reviewed 3 week(s) ago
The room is quite spacious, the food is sufficient, the location is strategic.
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Accommodation's Reply
03 Nov 2025
Dear Ms. Indra, Thank you for choosing us as your second home during your visit to Samarinda. We are so glad you had a wonderful experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ardiles r. a. k.
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, quick response in the difficulty of evaluating items to the room.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Ardiles, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a great experience staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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NF
Nurul F.
9.1
/10
Reviewed 5 week(s) ago
The room is ok, the facilities are ok, but unfortunately the check in process took sooooo long.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Nurul, Thank you for choosing us as your second home when visiting Samarinda. We are delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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C***a
Staycation
9.7
/10
Reviewed 5 week(s) ago
The hotel is clean and smells great. The smell is there as soon as you enter, but the corridors are a bit lacking. But that's not a problem. The furniture is still in good condition and well-maintained. The bathroom is clean, and the bed is comfortable and clean. I also liked the fact that the toilet still has a jet shower. It's a shame there's no hair dryer.
The location is very strategic, being close to two malls. Finding food is easy, and parking is also easy. Overall, my stay at Swiss-Belhotel Samarinda was very pleasant.
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Accommodation's Reply
20 Oct 2025
Dear C*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe and healthy! Best regards, General Manager
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ANANG T.
10.0
/10
Reviewed 6 week(s) ago
Very pleasant, clean rooms, very friendly service, many culinary choices around the hotel and no regrets if you go to Samarinda, you will definitely stay again at the Swissbell Samarinda Hotel.
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Accommodation's Reply
13 Oct 2025
Dear Anang, Thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and the facilities are very good.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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c***l
10.0
/10
Reviewed 6 week(s) ago
I've stayed here many times and it's always comfortable, especially the breakfast, which I always look forward to when I stay here, xixix
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear C*l, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
Leisure
9.6
/10
Reviewed 6 week(s) ago
I left my cell phone charger behind but I can't find it.
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Accommodation's Reply
13 Oct 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***G
10.0
/10
Reviewed 6 week(s) ago
A comfortable stay at the Swiss Hotel, close to the mall and a wide variety of culinary options nearby. The rooms are comfortable for relaxing, soundproofing the outside.
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Accommodation's Reply
08 Oct 2025
Dear A*g, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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A***d
10.0
/10
Reviewed 7 week(s) ago
LIKE EVERYTHING THE HOTEL IS CLOSE TO ALL ACCESS
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear A*d, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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U***i
6.5
/10
Reviewed 7 week(s) ago
The internet network from check in to check out is not working, it has been informed several times but it has not been fixed.
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Accommodation's Reply
08 Oct 2025
Dear U*i, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent it from happening again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm Regards, General Manager
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H***a
Staycation
8.8
/10
Reviewed 7 week(s) ago
The internet is slow, and it's a bit noisy because the voices of other guests can be heard from inside the room.
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Accommodation's Reply
08 Oct 2025
Dear H*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Maria P. D.
Staycation
9.4
/10
Reviewed 7 week(s) ago
The hotel is clean and located in the city center so it's easy to go anywhere.
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Accommodation's Reply
01 Oct 2025
Dear Maria, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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M***h
10.0
/10
Reviewed 7 week(s) ago
very pleasant, comfortable for both work and staycation
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Accommodation's Reply
01 Oct 2025
Dear M*h, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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L***a
10.0
/10
Reviewed 8 week(s) ago
Comfortable & very worth it. Love swimming in the afternoon here every time I stay.
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Accommodation's Reply
25 Sep 2025
Dear L*a, thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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T***i
Business
9.7
/10
Reviewed 8 week(s) ago
Strategic location, walking distance to the mall. Rooms are quite spacious. Amenities are complete, but there's no hair dryer in the bathroom. The restaurant is spacious, and the breakfast menu is varied and delicious.
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Accommodation's Reply
25 Sep 2025
Dear T*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Verified Traveler
Business
8.5
/10
Reviewed 9 week(s) ago
Providing a water heater in the room would be better than having to get water from the dispenser in the hallway.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
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Number of reviews per page
20
40
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