ARTOTEL Gajahmada Semarang

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Overall Ratings & Reviews ARTOTEL Gajahmada Semarang

Traveloka (1,484)
Other sources (18)
8.7
Very Good
From 1,484 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about ARTOTEL Gajahmada Semarang
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Distance to City Center (68)
Staff Friendliness (62)
Bedroom (62)
Bathroom (61)
Ambiance (56)
Room Space (54)
Accessibility (47)
Hotel Area (46)
Surroundings (43)
Soundproof (37)
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Traveler Reviews ARTOTEL Gajahmada Semarang

Number of reviews per page
20
40
Customer reviews
Irma S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
The atmosphere is comfortable, clean and the staff are friendly.
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A***d
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
The room was very comfortable and clean. Check-in was easy, and the staff was friendly. The food was delicious, the facilities were good, and the location was great.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 1 week(s) ago
So far, it's been comfortable, customer service is fast, and although parking is limited, the guy is really nice and helpful, so I don't have any headaches. The location is perfect!
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We are delighted to know that you felt comfortable during your stay and appreciated the fast response from our customer service team. It is also wonderful to hear your positive remarks about our valet staff who assisted you despite the limited parking area. Your appreciation for their kindness and helpfulness means a lot to us. We are also pleased that you found our location to be very suitable and convenient. Your feedback truly motivates our team to continue delivering the best service and experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Comfortable and nice hotel Room cleanliness is also good Check-in is easy and the staff is friendly Strategic location
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Sayidatu U.
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9.4
/10
Reviewed 1 week(s) ago
My favorite hotel every time I go to Semarang, close to Cik Meme's spring rolls, comfortable and clean rooms.
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1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Sayidatu U., First and foremost thank you for taking the time to share your feedback and for always choosing ARTOTEL Gajahmada Semarang as your favorite hotel when visiting Semarang. We are delighted to know that you enjoy our comfortable and clean rooms, as well as our strategic location close to your favorite culinary spot, Lumpia Cik Meme. Your loyalty and positive experience truly mean a lot to us and motivate our team to consistently deliver the best service and comfort for every guest. Thank you once again for your continued trust. We look forward to welcoming you back on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Recommended if you are in Semarang, it's great
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are truly pleased to know that you highly recommend our hotel when visiting Semarang. Your positive impression and support mean a lot to our team and motivate us to continue delivering the best experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
D***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean rooms, friendly staff, and strategic location
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Accommodation's Reply
09 Feb 2026
Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang and for choosing to stay with us during your business trip. We are pleased to know that you found the room clean, our staff friendly, and the location strategic. Your positive comments are truly appreciated and will be shared with our team as motivation to continue delivering a comfortable and efficient stay experience for our business and leisure guests. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
I***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Not yet, already represented in the survey
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your response with ARTOTEL Gajahmada Semarang. We appreciate your confirmation and are pleased to know that your feedback has been well represented through our survey. Your participation is very valuable for us in maintaining and improving the quality of our service and guest experience. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Good service, good housekeeping
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, First and foremost, thank you for taking the time to share your feedback and for choosing to stay with ARTOTEL Gajahmada Semarang. We are pleased to know that you were satisfied with our service and housekeeping during your stay. Your positive comments mean a lot to us and will certainly be shared with our team as motivation to consistently deliver the best experience for our guests. Thank you once again for your kind review. We look forward to welcoming you back to ARTOTEL Gajahmada Semarang in the near future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
We came to the hotel and entered the room. However, the AC was not to our expectation. Technician came and did some checking. Later, the problem was solved and we could finally sleep.
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Accommodation's Reply
15 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We appreciate your feedback and sincerely apologize for the inconvenience you experienced with the air conditioning upon entering your room. We are glad to know that our technician was able to assist and resolve the issue, allowing you to rest comfortably afterward. Your patience and understanding are truly appreciated. Please be assured that your comments have been shared with our team as part of our continuous effort to improve room readiness and guest comfort. We hope to have the opportunity to welcome you back and provide a smoother and more enjoyable stay in the future. We heART You, Rudy Adimulyo General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great place to stay. Thanks artotel
2 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your kind feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you had a great stay with us. Your appreciation truly means a lot to our team and motivates us to continue delivering the best experience for every guest. Thank you once again for choosing ARTOTEL Gajahmada Semarang. We look forward to welcoming you back in the near future. We heART You, Rudy Adimulyo General Manager
Anggia S. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I stayed in Studio 55 with breakfast. As usual, Artotel never disappoints. The room was clean and comfortable with an artsy design. The breakfast was quite varied. It's close to the hustle and bustle and offers culinary opportunities around the hotel.
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Accommodation's Reply
09 Jan 2026
Dear Anggia S. R., First and foremost, thank you for taking the time to share your experience and for choosing to stay with ARTOTEL Gajahmada Semarang. We are delighted to know that your stay in our Studio 55 room met your expectations and that ARTOTEL continues to deliver a pleasant experience for you. It is wonderful to hear that you enjoyed the clean and comfortable room, our artsy design, as well as the variety of breakfast options. We are also glad that our strategic location made it easy for you to explore the surrounding area and enjoy local culinary spots. Your positive feedback truly motivates our team to consistently maintain our service and quality. We look forward to welcoming you back for another enjoyable stay in the future. We heART You, Rudy Adimulyo General Manager
Andrea A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are aesthetically pleasing and quite spacious. The staff are all very friendly and helpful. Although the parking area is small, the valet staff are very quick to help with parking and retrieving the car. The location is very strategic, close to malls, culinary spots, and more.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Andrea A. T., Thank you for taking the time to share your experience at ARTOTEL Gajahmada Semarang. We’re pleased to hear that you enjoyed the aesthetic and spacious room, as well as the friendliness and helpfulness of our team. Your note about our valet staff is especially appreciated—parking space is indeed limited, and we’re glad the team was able to assist efficiently and make the experience smooth for you. It’s also great to know that our strategic location added value to your stay. Your feedback reinforces what we aim to deliver: comfort, service, and convenience in one experience. We look forward to welcoming you back on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
Andrea A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The rooms are aesthetically pleasing and quite spacious. The staff are all very friendly and helpful. Although the parking area is small, the valet staff are very quick to help with parking and retrieving the car. The location is very strategic, close to malls, culinary spots, and more.
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Accommodation's Reply
09 Jan 2026
Dear Andrea A. T., Thank you for taking the time to share your experience at ARTOTEL Gajahmada Semarang. We’re pleased to hear that you enjoyed the aesthetic and spacious room, as well as the friendliness and helpfulness of our team. Your note about our valet staff is especially appreciated—parking space is indeed limited, and we’re glad the team was able to assist efficiently and make the experience smooth for you. It’s also great to know that our strategic location added value to your stay. Your feedback reinforces what we aim to deliver: comfort, service, and convenience in one experience. We look forward to welcoming you back on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
2nd time being here. i like how it's accessible and close to the other place i visited on Semarang. sadly they don't have a pool/gym. but the room are super comfortable and affordable. the breakfast options isn't much but their omelette is good 🤤 I'd recommend it!
1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, First and foremost, thank you for taking the time to share your experience and for choosing to stay with ARTOTEL Gajahmada Semarang for the second time. We are delighted to know that you enjoyed our strategic location, comfortable rooms, and affordable rates. It is also great to hear that you liked our breakfast, especially the omelette. Your kind recommendation truly means a lot to us. At the same time, we appreciate your honest feedback regarding the absence of a pool and gym, as well as the breakfast variety. Your input is valuable and will certainly be shared with our management team for future consideration. Thank you once again for your support. We look forward to welcoming you back and providing an even better stay on your next visit to Semarang. We heART You, Rudy Adimulyo General Manager
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The location is near the city center, so it's close to everything. The service is excellent, and any complaints are handled quickly. A pleasant stay, making it one of the recommended hotels in Semarang.
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1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you enjoyed our strategic location, found our service satisfying, and experienced quick handling when there was a concern. It is great to hear that your stay was pleasant and that you would recommend our hotel when visiting Semarang. Your kind words truly motivate our entire team to continue delivering the best experience for our guests. We look forward to welcoming you back again in the near future. We heART You, Rudy Adimulyo General Manager
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Our first time staying here, upon check-in, our room smelled of cigarettes. We immediately asked for a room change and waited a few minutes for a cleaner room. The staff are very friendly, even the security and valet staff. The location is quite close to the culinary center and mall. Recommended for short stays.
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Accommodation's Reply
09 Jan 2026
Dear Valued Guest, First and foremost, thank you for taking the time to share your experience with ARTOTEL Gajahmada Semarang. We sincerely appreciate your understanding regarding the room condition upon check in and are glad that our team was able to promptly assist you by providing a replacement room with better air quality. It is a pleasure to know that you found our staff, including security and valet, to be friendly and helpful. We are also happy to hear that our location suited your needs with its proximity to culinary spots and shopping areas, making your stay enjoyable. Your feedback is very valuable to us and will help us continue improving our services. We truly hope to have the opportunity to welcome you back and deliver an even better experience in the future. We heART You, Rudy Adimulyo General Manager
gusti m. j.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Everything was good, but the disappointment was that the AC was leaking and making things wet everywhere, and the breakfast was not so good and lacked variety. But apart from that, everything was good.
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2 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Gusti M. J., First and foremost, thank you for taking the time to share your feedback and for staying with ARTOTEL Gajahmada Semarang. We truly appreciate your honest comments. Please accept our sincere apologies for the inconvenience caused by the air conditioner leakage during your stay. This is certainly not the experience we aim to deliver, and your feedback has been shared with our engineering team for immediate follow up and improvement. We also regret to hear that our breakfast variety did not meet your expectations. Your input is valuable and will be used as a reference to enhance our breakfast quality and selection. At the same time, we are glad to know that overall you still had a good experience with us. Your feedback helps us identify areas where we can do better, and we thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable and improved stay in the future. We heART You, Rudy Adimulyo General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Very unique and have interesting rooftop
2 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are delighted to know that you found our hotel very unique and enjoyed the interesting atmosphere of our rooftop. Your kind comment truly motivates our team to keep delivering memorable experiences for our guests. We look forward to welcoming you back again soon. We heART You, Rudy Adimulyo General Manager
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
I am only staying for a night but I guess everything is good. Amenities were minimum but nothing crucial missing though. The coffee from Fat Elephant were excellent. 👍
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, First and foremost thank you for taking the time to share your feedback with ARTOTEL Gajahmada Semarang. We are pleased to know that your one-night stay was enjoyable and that you found everything satisfactory. It is also great to hear that you appreciated the coffee from Fat Elephant. Your kind comments motivate our team to continue providing quality experiences for our guests. We look forward to welcoming you back again in the near future. We heART You, Rudy Adimulyo General Manager
Number of reviews per page
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