As always the customer service here is amazing. Kevin made early check in smooth! Literally in less than 10 mins i was already upstairs in my room! Kevin, Daniel 1 and Daniel 2 lol Christina they are all ALWAYS a pleasure!!

Terrible experience with bathroom situation, terrible view, location, flies in the bathroom, clogged pipes and etc. never want to go back

Stayed for the US Open and this hotel was excellent. Lovely staff and valet. Great breakfast. Thanks for a great stay.

We enjoyed a three day staycation and had a great time. The room was nice and clean and the staff was friendly. The area wasn’t so great, but it didn’t stop me from having a relaxing stay!

At first one may question the area but nobody bothers at all

Room was exceptionally clean and well equipped. Staff was extremely friendly and helpful. Street is a bit isolated and industrial looking. Shower water pressure was not that good which was disappointing because I look forward to great water pressure in a nice hotel bathroom. Otherwise, a nice hotel and a good stay. Thank you!

Super friendly staff. Went out of their way to make me welcome. Thank you!

Great check in experience and comfortable and clean bed!

Staff was very pleasant, convenient location for my stay, fridge and microwave a plus, television channels were good. WiFi worked very well, breakfast was great. Overall comfortable stay.

Nice room with kitchen, decent full breakfast daily, only negative is 10min walk from F train stop through the projects. Uber about 6.00. stay here and plan to Uber back and forth. Also no hand soap so bring your own.

Although the room was smaller than expected; we enoyed our stay at TownePlace Suites. Breakfast options were really good. Neighborhood quiet, walkability to nearest subway is good.

The bathroom floor was dirty; it didn't look like it had been cleaned. We were only there for the night,so not a big concern, but...there was a woman running in and out of her room from 2-3:00 in the morning. Talking loudly, slamming the door. She didn't sound drunk, so maybe going outside for drugs or something else shady. When you're just trying to catch some sleep, it's very annoying. Other than that, the hotel was fine for an overnight. We didn't eat or drink there, so we can't comment on that.

Close to the city

N/a

Great stay! Updated, clean, central to subway line. Neighborhood setting might initially cause pause, but ultimately posed no challenge at all.

Hello, Unfortunately I’m very disappointed by my stay at this hotel! Like old customer for Marriott, I didn’t expect my last experience with this particular hotel. First thing was misleading hotel name ( TownePlace Marriott Long Island city/Manhattan View). The “view” was horrible, it was construction building, old factory, garbage…. Second thing surprise with parking! No parking available, only with valet with 55$/ night. When I booked the hotel was advertised with parking available and included in price!!! And third, very unsafe area to walk. At this point I’m very upset and disappointed about my experience

My only complaint is that if you face the front, expect to be woken up around 330am for about an hour or two due to construction. (Not from the hotel itself) it kind of sounds like garbage trucks. Aside from that I love this place! And the staff is always exceptional! Didnt get to see Kevin this time but Daniel is Always such a pleasure!!!! Excellent customer seevice

While Christina was amazing at the front desk, her subordinates were uneducated and/or rude. One would not allow my husband to take his purchase after the sale went thtough bc he saw the credit card WAS expiring. The boy humiliated my husband by calling security, claiming thievery. He sinply pulled up his card statement and walked away. Shame really.

Staff is almost my favorite thing here! Daniel and Kevin are always thee best!

i like this hotel because i been here before and may come back, i just wish the prices was low enough all week.