CITADEL Hotel By Vinnca

Explore CITADEL Hotel By Vinnca
6.4
Pleasant
From 19 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

6.4

Traveler Reviews CITADEL Hotel By Vinnca

Number of reviews per page
20
40
Top reviews
taranbirsingh
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Phone did not work, unresponsive front desk, breakfast is mediocre
Nitin
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

In the restaurant, we got excellent service from Fatima!! Keep it up.
John
8.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Great room. The check out staff seem pretty incompitent though.
Madan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

My experience with property is pretty bad since the check-in process. They couldn’t even find my reservation. Next room is not worth of the money i paid. Service is horrible, elevators dont work. The wait time elevators is very high. Requested additional towel, never delivered to room. Horrible experience until checkout. Told check out waited fir porter for 15 mins, never showed, i dragged all my bags. Checkout is another horrible story. Never ever i will stay here or recommend anyone.
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Kalpit
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

The stay and service was amazing
gopikrishn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

I paid $80 for one night and thought it’s a 4 star hotel. The service is okay. I received 3 to 5 calls after my checkout. As an overseas visitor I don’t have local number.
Sravanthi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Loved our stay. Staff is so friendly and welcoming. Great breakfast. Comfortable bedding. Highly recommend the stay.
Verified traveler
8.0
/10
Reviewed 285 week(s) ago

Hotels.com verified review

Booking, reception, stay and departure were good Maybe it was reduced staff, but the room's fllir and the shower areas were not clean. All the amenities were in order abd worked well
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Don't stay here if you plan on sleeping. I've booked this hotel on a stop over for a single night. The reviews were good but trust me, the reviews are wrong. The hotel has a giant reception hall at the lobby and if they booked a wedding that night, please forget about sleeping well. The entire hotel will shake and rattle from the loud music and drum groups. I don't blame the couple of course. They have booked a place to celebrate and they should do so with full force. I do blame the hotel, for not taking care of sound isolation. When I checked in I've asked for the top floor so I can get some zees, and the reception promised me the sound does not sip into the hotel floors. That was a lie. I'm not a light sleeper and I even had ear plugs that night, but I couldn't sleep.
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M.D
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

This place charges you way more on site than what you book on expedia. They just added extra fees when we reached there. They have some strange 'policy' of charging 50% extra for 2 people in one room! They didn't even have the curtesy of letting us speak to their manager when we asked about this policy that was not mentioned anywhere in the booking.
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Vijaya Sekhar
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Reasonable practical and value for money. Not so close to airport and might need to pay for the cab. Otherwise recommended for airport transfers.
Andrew
6.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Its not 5kms from the airport as advertised... it was an ok hotel.. good for functions mayne not for holiday travellers... they were not accomodating for late check out options..
manish
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Great and very large place. It was clean and comfortable. There is a lack of sofa bed though.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

It is midpoint to the city and the airport. They need to solve and offer complimentary pickup as it's quite dear to get to the hotel. The facilities we're great and it's nice and clean
Elle
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

This is a newly established hotel and convention centre. Rooms were clean and set up perfectly for a short stay. The staff and owner were very courteous and ensured a pleasant stay. Benefit is that it is close to the airport and that was the purpose of my stay. A cab will take 30-45 minutes if you plan to do sight seeing in main parts of town
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