Simply perfect! From the comfort of the rooms to the very friendly staff, it was a perfect stay to visit Kyoto! If we ever come back to Kyoto, be sure that we will stay here again.

Friendly staff, clean property, and plenty of amenities! Overall, it was a stress-free, comfortable stay!

Nice room, it had a fridge and microwave which came in handy. Very clean. The front desk staff were very helpful and friendly. I would stay here again. Only a 10 min walk to the Station.

We enjoyed our 5 night stay. The staff were great and very helpful. Located not far from lots of restaurants and other facilities. The television was all Japanese channels. An English speaking channel would have been nice. But this was compensated for by access to unlimited free quality tea and coffee. For the amount charged I give the Frambroise a 4.5 out of 5.

Great spot near transportation options, with cute rooms and a nice atmosphere overall.

Check in was smooth and easy. Staff were helpful. The room was clean and spacious. Free laundry also provided. It was a great stay!

Enjoyed my stay. The staff was friendly and helpful.

Staff was very welcoming and cute to get it shawty

Polite staff

O e of the girls in the service counter denied some bottles of water for us she said that was onlyf for one day with out empathy not nice but everything else was good.

While it’s a do it yourself hotel, it’s really not bad at all. You get to do your laundry for free and there is a dining area that offers free coffee and tea. We got lucky with the staff that helped us out when requesting our Yamato transport and he stayed and helped us till the transport was completed.

Lovely hotel. Friendly staff. Free coffee all day, and free laundry. Nifty kitchenette in our room, which we used a lot.

It a bad place to stay the staff was extremely accommodating and very friendly. The only flaw I could find was the carpet had some stains, but over all a pretty clean place.

We stayed here and extended for another night. However, there had been miscommunication and upon room extension, the staff assigned on that day got our room cleaned up even though we informed them not to get housekeeping access the room. When we came back later that day, a pouch containing cash and our Shinkansen tickets went missing. We asked the staff if it was picked up upon cleaning by accident but it was nowhere to be found. We asked again upon checkout from a different staff but no luck. Until today, our pouch has not been found or returned I had high hopes for my JP stay but this is what happened. It is quite sad and unfortunate that we lost a valuable in our room. Only if they had not let housekeeping enter the room as we instructed, we probably wouldnt have lost these items

It was super easy to leave baggage at their guest center because it was just a 5min walk from Kyoto Station. They even deliver it to your room! They’ll also hold your bags after checkout it not that long—for me it was only for an extra hour after checkout. They can’t deliver it to the airport. It was a bit confusing to check in as a solo traveler, felt sort of ostracized by the staff at first but I think it had more to do with their taxes and fees, which are charged per person. They don’t do daily room cleaning but leave you more than enough supplies (except toilet paper). Overall it was a good experience! Feels more like a hostel than a hotel-hotel.

One of the best hotels on our trip. If you want large room, kitchenette, washer/dryer available & coffee machine then this is great value for money. Best to catch a taxi from Kyoto train station but still easy to catch buses to temples and shrines. Staff were very helpful with good English. Happy to recommend.

Enorm mooi hotel met veel extra voorzieningen waar we van tevoren niet eens vanaf wisten. Denk aan gratis wassen, dagelijkse proeverij van Japanse dranken en onbeperkte koffie en thee beneden.

Excellent séjour, hôtel très propre avec toutes les commodités nécessaires. Le personnel est d'une extrême gentillesse, nous reviendrons assurément.

Bra hotell med trevlig personal som hjälpte till. Bra läge, fungerande fint när man reste med barn.

Very clean, polite staff, amazing shower and bathtub, comfortable bed. Location close to Kyoto Station but with not many ammenities close by.