Property was impeccable and our stay was very enjoyable. The instructions and explanation of how the property was accessed and setup

IMPORTANT: I want to give a 4 but I can’t. The space is cute and cozy. 1. We initially had difficulty accessing the apartment and were given the wrong code.Ultimately we got in after about 20 minutes. 2 The remotes didn’t work and one tv was not functions all. We don’t watch tv much but it should work. 3. There is mold in the shower crevices near basin. 4. The bathroom floor has perma-dirt on the otherwise lovely tile. 5. THERE IS A WEEKLY FIRE ALARM on Thursdays (“per the palace”) and no one mentions this terrifying 9 am interruption of calm. Nuts. They treated this as normal. It’s not normal. The hotel is near things (nature & entertainment/food).and in a great location. The other amenities were fine. The support team is polite and swift. The housekeeper will probably smoke outside your window if you face the beautiful garden so mind the windows as she does not care about the influence of her habit upon guests. The client support is offsite so there’s a gap in services. Baggage storage is also offsite but conveniently near both castle and train station. There is no one onsite for such amenities. What’s good: comfy beds, usable kitchen space, private apartment on its own floor, a lovely courtyard, next to palace grounds and a museum, good bath supplies and a wonderful soak tub, and a bit of city view from multiple windows, nice decor and clean space beyond bathrooms.

Loved staying at Abbey Strand! Very historic building but with all modern conveniences. Quiet part of Royal Mile away from noise & traffic but easy walk to anywhere. No air conditioning but temps are generally cooler. Definitely recommend a stay when in Edinburgh.

We never got a code to go in. We called the number and it took them 20 minutes to find a code that works. There was no air conditioning. The pull out couch didn’t fit in the room when opened. The hair dryer didn’t work well and the toilet kept running. I called to speaks to a manager but they never called me back.

Excellent location and beautiful place

We thought the room was really amazing and in just about the best location you could imagine. We had a lot of trouble with instructions such as we received a map for parking and the map had nothing to do with where parking actually would be. We were told there was a common room where we could do laundry, but we never discovered where that common room might be so there were definitely some communications issues With a mysterious person who we would communicate with via messages . We ended up parking very expensively in one place the day we rented a car. We never got the laundry done.

Amazing location and apartment . Would highly recommend and would definitely book again when visiting Edinburgh.

Lovely location and pristine A bit small - entrance instructions confusing (double door not gate)

Only gave 4 stars because the check in process could have been a better experience. Besides this, the place and location are A++. It was 3 of us and we were comfortable and luxurious in the space. Thank you!

Outstanding location, rooms and grounds!

Perfect location and beautiful property with amazing views.

Great appartement, the design is awesome. Everything is tiny but in the right place

The property was so beautiful, both inside and in the surrounding gardens, landscape and nearby buildings. The location was fantastic. The washer / dryer was a welcome amenity. The only issue I had was when some unruly (possible?) guests were unable to get the single front door to work at about 4:30 in the morning and woke us up with their screaming and excessive and aggressive pounding on the door. A call to the hotel help line did not resolve the issue, as someone was sent to the property, and was unable to open the door from the outside. When we called back to the hotel, we were asked to open the door. This was very disruptive to our ability to sleep, as we were already tired from travelling multiple time zones. We received no acknowledgement or even thanks from the hotel for helping out with a situation that was not of our doing, in the middle of the night. I expected more from a property of this caliber.

Great apartment and location, everything we hoped for

This apartment was beautiful, location superb. The decoration of a very high standard like a luxury hotel. The 2 bedrooms and bathrooms absolutely stunning! We loved this beautiful apartment and wished it had not been a flying visit! The cleanliness is immaculate and the overall feel is very warm and inviting! We will return one day’ if you want a location with views and just off the Royal Mile this is wonderfully place! Beautiful, highly recommended

Immaculate apartment with all the luxuries and a great view of nearby buildings and scottish hills beyond. Wouldn't hesitate to stay again.

What a great place to stay in Edinburgh! It's in a good location and minutes walking distance from the Royal Mile. The flat was modern, clean and spacious. There's no staff onsite but they sent me the access code and instructions in advance. I like that there's also a reception area on the ground floor where we could use before or after check in/out.

Very comfortable apartment with well done amenities. Spotless. Would definitely stay there again. Right next to Holyrood House, Parliament and Dynamic Earth. Less conveniently located for other areas although the #35 bus is steps away.

Incredibly comfortable and luxurious with meticulous attention to detail and conscious efforts made to supply local products. The location is ideal for city access yet safe and quiet in the grounds of Holyrood Palace. The facilities were high tech and without a user manual which meant we struggled to use the oven and had no heating all week…

The location was beautiful, it’s right next to the palace. The apartment was so beautiful and well decorated. My children loved reading in the window seats. It was an excellent apartment with an excellent location. The communication was also really great. We received the code to enter early and they also helped with recommending a taxi service to the airport.