7.0
Pleasant
From 2 reviews
Cleanliness

6.0

Room Comfort

7.0

Service and Facilites

7.0

Traveler Reviews Hotel El Kenz

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EH
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

WiFi None-existent / Bathroom in poor condition/Towels light grey color from white/Deceiving welcome ! on arrival No double bed available as booked on Hotel.com, but two small separate beds with pillows that broke our neck. Suite was available we were told ??? I was traveling with my wife! No bar ! No double key to work ! TV was absolutely useless ! Room phone defective !DO NOT DISTURB Sign unavailable ! At 09h45 , a lady room cleaner without a single knock , entered the room as I shouted " Hey ", she quickly exited !
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